Advertisements I had a problem a couple of weeks ago with a HR10-250 in my basement that had the #2 dtv tuner go out on it. It was only 9 mo. old (approx) but, whatever, things go bad sometimes. I called cs and they promptly sent out a new receiver and a return tag for the old box. The new receiver showed up last Monday, I installed it (using all the same cables and cords) and presto everything is back to normal. The unit works perfectly for 3 days, then I go on 4 day weekend vacation. When I get back Sunday night I see that I have no picture or sound on either satellite tuners and the ota tuner will only play for a sec then freeze then play a sec. then freeze ect. ect. If I go to a recording from 2 days earlier it plays fine, though I get a nag message every few seconds about "insert a valid access card" (or similar). If I go to a satellite station and hit the channel banner it does show what is playing on that channel just no a/v. If I hit the guide, it will pull it up for a second, then go back to "live" TV. I did a system test and everything passed. I rebooted, same problems. I checked signal strength and all transponders looked good. All (4) of my other receivers are working perfectly. I even swapped the receiver with one in another location in the house and found that the second receiver works fine in the basement (where my HR10 is normally) but the HR10 still has problems in the other location. So, I called cs. I explained the situation and her response was to send out a tech for $70! WHAT! My dish is fine, the cables are fine, it's a bad machine! I was (imo justifiably) livid. I have been with Dtv since nearly day 1. I was one of the first to get a new DTivo unit when they became available (in fact that Sony unit still works perfectly this many years later) and I paid over $700 for it when I finally got my new HDTV. I not so politely told her that she can send a tech if she wants but I'm not paying one red cent for her to do it. She had no intention of backing off that charge so I informed her that I would be looking into my local cable companies offerings and the decide whether or not I would pursue this any further. Am I crazy? This is a HR10 problem, is it not? I don't want to go to cable, but I'm not putting up with this crap! I've replaced 2 bad Hughs sd units and a hard drive in a Philips over the last year and a half (plus the hr10 last week.) Any thoughts would be appreciated.