Stop recording program guide info?

Discussion in 'TiVo Help Center' started by jmhocking, Mar 15, 2011.

  1. jmhocking

    jmhocking New Member

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    Mar 15, 2011

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    I have a Motorola digital cable box from Comcast with a Tivo Series 2 dual tuner. I've had the same setup for several years with no issues, but for the past three months all of my programs are being recorded with the program info (name of show, description of episode, etc) from the cable box displayed. It takes up half the screen! I tried repeating the channel changing process in Tivo, but that didn't fix the problem. I went to Comcast and got a new cable box, but it's still recording the program info.

    Any ideas on how to solve this would be greatly appreciated.
     
  2. steve614

    steve614 what ru lookin at?

    10,722
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    May 1, 2006
    Dallas, TX
    Is there an option on the cable box to turn off its channel display?
     
  3. jmhocking

    jmhocking New Member

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    0
    Mar 15, 2011
    There was no option to turn off the channel display on the cable box. But I figured out something that works and thought I'd post it in case anyone else has the same issue. I changed the channel changing option to require using the enter key (even though my cable box does not require the enter key to change the channel). Now the guide info clears immediately after enter is pressed and no longer remains on the screen during recording.
     

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