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STB cannot retune to BBC1 or BBC2

Discussion in 'TiVo Series 1 - UK' started by Hustiniano, Apr 10, 2012.

  1. Apr 10, 2012 #1 of 8
    Hustiniano

    Hustiniano New Member

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    Nov 4, 2002
    London

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    Hi
    I have been away for a week and come back to find the channel retune must have happened in the London area whilst I was away. I retuned my TV and all is fine. But on doing an automatic retune on my Thomson STB feeding the Tivo I can no longer receive BBC1 or BBC2 to my Tivo. The same aerial feeds my TV and that can still get BBC1 and BBC2. I have tried connecting the arial cable directly to the STB (rather than via the splitter I normally use) but to no avail

    I have tried doing a manual scan on the STB for channel 23 at 490,000 but no BBC1 or BBC2 are found

    Any ideas?

    Thanks
     
  2. Apr 11, 2012 #2 of 8
    steveroe

    steveroe Must do some work...

    1,138
    7
    Oct 29, 2002
    Oxford, UK
    What is the model of the STB?
     
  3. Apr 11, 2012 #3 of 8
    Hustiniano

    Hustiniano New Member

    61
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    Nov 4, 2002
    London
    It is a Thomson DT 11002 - at least that is the only number I can se anywhere on the box other than the serial number
     
  4. Apr 11, 2012 #4 of 8
    Duncan

    Duncan New Member

    20
    0
    Nov 1, 2002
    It sounds to me as though your box doesn't support the new transmission modes. I don't know the details of the London switch-over, but I think that the BBC A transponder will have switched over to 8k/64QAM during the first stage of switch-over. The other muxes will all change to that mode on April 18th at which point I think your stb will be useless.
    http://www.digitaluk.co.uk/transmitternetwork/transmitter_groups/crystal_palace has the second stage details.
     
  5. Apr 11, 2012 #5 of 8
    Hustiniano

    Hustiniano New Member

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    Nov 4, 2002
    London

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    Thanks Duncan
    Within the STB menu I have tried to "manually tune" and I am offered the option to choose 2K or 8K, so I choose 8k on channel 23 at 490,000, but still do not find BBC1 or 2. Do you know if there is there another setting I need to change?
     
  6. Apr 11, 2012 #6 of 8
    Hustiniano

    Hustiniano New Member

    61
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    Nov 4, 2002
    London
    Actually, I realise now that the model is a Thomson DTI 1002
     
  7. Apr 11, 2012 #7 of 8
    johala_reewi

    johala_reewi New Member

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    Oct 30, 2002
    Southampton UK
  8. Apr 11, 2012 #8 of 8
    Major dude

    Major dude Member

    403
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    Oct 28, 2002
    My Mother in Law's STB retuned okay but she now has no subtitles on BBC2 or BBC News 24.

    It is a Grundig GT1500, any ideas?
     

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