Spontaneously Rebooting Roamio Pro

Discussion in 'TiVo Roamio DVRs' started by KevinG, May 17, 2018.

  1. KevinG

    KevinG Member

    324
    16
    Sep 3, 2003
    Mt. Laurel, NJ.
    So, my Roamio Pro has been spontaneously rebooting a few times a week (that I know about, it's possible it is doing it more often than I've noticed).

    Is there any way to turn on logging or something to find out what might be causing it, or is none of that worth anything and I should just replace the drive on the assumption that that is the most likely issue?

    Thanks!
     
  2. krkaufman

    krkaufman TDL shepherd

    15,200
    2,710
    Nov 25, 2003
    Watching the thread as my Roamio Pros have this issue, as well, though it's possible my issue relates to bumping the drives to 6TB & 8TB, and keeping My Shows at 85+% capacity.

    Box: Roamio Pros (2x: 6TB and 8TB; 2845 & 3263 shows; 85% & 90% full; 357 & 238 OnePasses)
    OS: 20.7.4.RC29
    Network: Ethernet
    MRS LAN: 3 Roamios, 6 Minis
    Possibly related:
    If you have Minis and want to test the "Internet connectivity" theory, note that you may be able to configure your router/firewall to allow the Roamio Pro to remain connected to the LAN, but disable its ability to connect to the Internet. (for example)
     
  3. DPF

    DPF So tired.....

    583
    9
    Mar 20, 2003
    Naper-thrill...
    I had the same problem a while back. There was a thread on it. Drive size and fill percentage do seem to be a factor. Once I turned off suggestions and deleted/permanently deleted down to ~65% the reboots stopped. Have been fine for months. Have no information beyond that. I have a 6Tb drive.
    -DPF
     
  4. KevinG

    KevinG Member

    324
    16
    Sep 3, 2003
    Mt. Laurel, NJ.
    Interesting...I'm still on the original 3tb drive, and we have suggestions on, so it's going to normally be effectively "full". We have 5 minis connected. No ios usage, so I can cross that one off the list...

    But, back to the original question then...I guess there are no diagnostics available? Just random shot in the dark troubleshooting steps?
     
  5. krkaufman

    krkaufman TDL shepherd

    15,200
    2,710
    Nov 25, 2003
    From the 2nd bulleted thread, above: Roamio Pros repeatedly rebooting when networked
     
  6. trip1eX

    trip1eX Well-Known Member

    3,122
    164
    Apr 2, 2005
    I have this problem still. It seems like it has been happening ever since I went back to full cable package in August. I posted in Sept and still happening. I guess I'm posting again because it seems to happening more or at least I'm noticing it more often. I have the original 1TB drive in a Roamio Plus.

    I'll delete some more shows and turn off suggestions to see if anything improves. And monitor whether wife is watching Netflix when this happens or not.
     
  7. DPF

    DPF So tired.....

    583
    9
    Mar 20, 2003
    Naper-thrill...
    I'm resurrecting this thread with new information at least on my end.

    I continued to get the reboots after a while. Was continuing to clean out TiVo and deleted files which seemed to help in short term. However it seemed to get less and less effective.

    However, I did start getting cablecard warnings. Like the cable card was dying slowly. I got a new cable card, and have not had a reboot since, to my knowledge. It's coming up on a week.

    There could possibly be a correlation with the mention of an upgraded cable package noted in this thread above. Or maybe not. At least wanted to post this information for people still having reboot issues in case it is of any value.

    If reboots return, I'll add to this thread.
    -DPF
     
    krkaufman and Mikeguy like this.
  8. DPF

    DPF So tired.....

    583
    9
    Mar 20, 2003
    Naper-thrill...
    Well, spoke too soon. Rebooted this evening. So back to hard drive I think.
    -DPF
     
    krkaufman likes this.
  9. mattyro7878

    mattyro7878 Active Member

    885
    150
    Nov 27, 2014
    I don't like to admit it but removing my Roamio from the power strip and plugging directly into the wall fixed my reboot issues. I thought it was a bad Ethernet cable but last night I went back to the power strip and it immediately rebooted.
     
    krkaufman and Mikeguy like this.
  10. Mikeguy

    Mikeguy Well-Known Member

    22,215
    6,547
    Jul 28, 2005
    Who woulda thunk it. A bad/sub-standard power strip?
     
  11. jonw747

    jonw747 Member

    588
    20
    Aug 2, 2015
    Or coincidence ... it's hard for a power strip to mess up 120V too badly without smoke resulting.

    I was getting a lot of pixelation last week, but only on certain channels. My signal seemed strong. I also got a reboot too I believe.

    It just went away on it's own, though.

    It's not always easy to diagnose these flaky issues, especially when the same symptoms can happen for multiple reasons (bad cable card, flaky power supply, leaking capacitors, bad power, bad signal, bad cable card, and a dying hard drive).
     
    Mikeguy likes this.

Share This Page