Spectrum to drop Tivo

Discussion in 'TiVo Coffee House - TiVo Discussion' started by WacoJohn, Nov 30, 2018.

  1. Nov 30, 2018 #1 of 210
    WacoJohn

    WacoJohn New Member

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    I am a Spectrum TV subscriber and own a Bolt. Had a service call yesterday and the technician said there was a memo out to techs that Tivo will be dropped by Spectrum early next year.

    I am kinda stunned and interested in any comments. Thank you in advance.
     
  2. Nov 30, 2018 #2 of 210
    fcfc2

    fcfc2 Well-Known Member

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    Well, unless it is because Spectrum will be switching entirely to IPTV.....it is the typical misinformation or misunderstanding by the "techs". BTW it would be "cable card" support which would be dropped not "Tivo" support.
     
  3. Nov 30, 2018 #3 of 210
    Sparky1234

    Sparky1234 Well-Known Member

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    What's your endgame?
     
  4. Nov 30, 2018 #4 of 210
    mschnebly

    mschnebly Well-Known Member

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    This is sad news but I think the writing has been on the wall for a while. Things are moving very fast now so I'd bet there are more surprises to come.
     
  5. Nov 30, 2018 #5 of 210
    stile99

    stile99 Well-Known Member

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    The only way Spectrum can 'drop' TiVo is if they are using TiVo for their cable boxes.
     
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  6. Nov 30, 2018 #6 of 210
    Pete716

    Pete716 Member

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    This seems pretty unlikely to happen that soon.

    The FCC requirement to support CableCard devices still exists in Section 76.1204(a)(1) and hasn't changed.

    The only out would be for Spectrum to go 100% IP TV as mentioned, and I don't believe they are anywhere near ready for that. They have way too many set top boxes out there that aren't compatible with IPTV.
     
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  7. Nov 30, 2018 #7 of 210
    WacoJohn

    WacoJohn New Member

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    All I know is what he said ... Tivo 'goes away' in the first part of next year. Of course, he may not know what he is talking about. That's why I posted. Thank you all for the comments. Now I am more confused ... but I was born that way. ;)
     
  8. Nov 30, 2018 #8 of 210
    WacoJohn

    WacoJohn New Member

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    I don't think I have an 'endgame'. Not sure what you mean.
     
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  9. Nov 30, 2018 #9 of 210
    Pete716

    Pete716 Member

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    My guess is that he doesn't know what he's talking about. I had to recently explain to a tech's manager about the FCC's Cablecard requirement when he told me they weren't sure they could ever get it working for me.
     
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  10. Nov 30, 2018 #10 of 210
    WacoJohn

    WacoJohn New Member

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    To be perfectly honest, ... he was the 2nd tech who confessed "Hmmmm TIVO. I've never done one of these before." I groaned, but let him work. He called in, and got some help. Then, after all done is when he made the comment.

    It's just that I figured he would know if he saw a memo or not.
     
  11. Nov 30, 2018 #11 of 210
    Sparky1234

    Sparky1234 Well-Known Member

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    That's typical.
     
  12. Nov 30, 2018 #12 of 210
    Sparky1234

    Sparky1234 Well-Known Member

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    Do you have other provider options?
     
  13. Nov 30, 2018 #13 of 210
    stile99

    stile99 Well-Known Member

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    And all we're saying is he was lying. There's no need to be confused, your average cable company rep makes your average used car salesman look like Mother Theresa.
     
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  14. Nov 30, 2018 #14 of 210
    tarheelblue32

    tarheelblue32 Well-Known Member

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    Maybe he was lying or maybe he was just confused as to what this alleged memo stated. I wouldn't be surprised if the memo said something like Spectrum was going to get rid of the dedicated CableCARD support desk early next year, which would make life much more difficult on anyone trying to pair a CableCARD.

    I think they already got rid of the direct line you can call, so now you have to call the main Spectrum support number and ask to be transferred to the CableCARD support people. Getting rid of dedicated CableCARD support people who actually know what they are doing would be the obvious next step.
     
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  15. Nov 30, 2018 #15 of 210
    reds91185

    reds91185 New Member

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    In-home techs and customer service phone reps are the least informed...trust me. It's not entirely their fault. Most are very smart people but they just don't get provided all the pieces of the puzzle.

    Ditching traditional cable and going entirely IPTV within the next year is a ridiculous timelime. Unless the FCC changes the rules about cablecards TiVo isn't going anywhere.
     
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  16. Nov 30, 2018 #16 of 210
    MikeBear

    MikeBear Letting my mind wander, luring it back with candy.

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    I wouldn't go back to Spectrum's tv and their 10 year old horrible dvr's on a bet. If I did though, I'd DEMAND a cablecard and to use my Roamio Basic. Otherwise the only other way they could do this (IMO), is IF they finally rolled out their so-called "world box" dvr to all.
     
  17. Nov 30, 2018 #17 of 210
    OrangeCrush

    OrangeCrush Active Member

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    I think the likeliest explanation is that the tech misunderstood whatever that memo was actually referring to. It wouldn't be the first time.

    The last technician I had out insisted that my tuning adapter didn't need a USB cable because the point-of-entry filter on the splitter would create a better network over the coax cable and the two boxes would communicate over that. I just smiled and nodded.
     
  18. Nov 30, 2018 #18 of 210
    sharkster

    sharkster Well-Known Member TCF Club

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    I hope this tech was either just misreading or has no clue because I would be devastated if I couldn't use my Tivos anymore.

    If I were the person speaking to said tech, I would ask for more information slash clarification of what thought he was conveying and where I could get full, precise info.
     
  19. Dec 1, 2018 #19 of 210
    tim_m

    tim_m Active Member

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    I don't know about your area but here we now have the new worldbox 2.0 boxes. They are better then what they were giving out when they first bought TWC. Still not as good as Tivo though.
     
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  20. Dec 1, 2018 #20 of 210
    tim_m

    tim_m Active Member

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    I'm certain the tech was misinformed. There's no way Spectrum is about to stop using devices with cable cards. They'd have to be well into testing IPTV boxes. I mean look at how long Verizon tested them before scrapping them altogether.
     
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