Spectrum requires cablebox

Discussion in 'TiVo Coffee House - TiVo Discussion' started by TheSubmariner, Jan 7, 2017.

  1. LYKUNO

    LYKUNO Member

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    Yes, and the deployment of Switched Digital Video (SDV) technology only complicated things. I've given up hope that the cable companies will ever introduce a reliable and miniaturized Tuning Adaptor to replace the clunky ones we have now.
     
  2. tarheelblue32

    tarheelblue32 Well-Known Member

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    You can also do what I did when I tried to switch from L-TWC to Spectrum and the CSR at the local Spectrum store told me that I had to turn in my CableCARD and use their equipment. I simply filed an FCC complaint and the next day the manager of the local store called to apologize for the mistake and had me switched over to the Spectrum Silver TV lineup in about 5 minutes.
     
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  3. tarheelblue32

    tarheelblue32 Well-Known Member

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    I'd hardly call something that will be around at least another 5-10 years "dead". Comcast might be able to switch from QAM to IP and get rid of CableCARDs within the next 5 years, but Charter is so slow at upgrading equipment that I'm fairly certain they will still have CableCARD boxes running on their system for at least another decade. That's actually a very long time in terms of technology lifespan.
     
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  4. Scooby Doo

    Scooby Doo Active Member

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    You sure about that? The mandate has gone. Is anyone other than Tivo making cable boxes that use CableCARD anymore? Maybe some small market operators can stay competitive with clunky and expensive CableCard boxes for another ten years, but I doubt it with the coming onslaught of OTT services and 5G.
     
  5. tarheelblue32

    tarheelblue32 Well-Known Member

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    The mandate has ended, that's true, but cable companies still have tens of millions of their own boxes deployed with CableCARDs inside them. Charter has cable boxes deployed that are over a decade old. Heck, Charter still has some markets left that have analog channels. Charter is cheap and upgrades technology at a snail's pace, and I fully expect to be using my CableCARD TiVo on Charter for many years to come. People around here have been saying the end of CableCARD is near for years, and so far it hasn't happened.
     
  6. Scooby Doo

    Scooby Doo Active Member

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    Maybe you are right, but your vision of the future of cable make me even more convinced I am doing the right thing running away from it as fast as possible!
     
  7. krkaufman

    krkaufman TDL shepherd

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  8. dlfl

    dlfl Cranky old novice

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    You can run but you can't hide! A major portion of the country will still be (over-) paying their current cable tv provider for the indefinite future -- for tv and/or internet.
     
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  9. tarheelblue32

    tarheelblue32 Well-Known Member

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    Everyone's situation is different, and you have to do what's right for you. But for some of us, a CableCARD TiVo is still the best option.
     
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  10. BobCamp1

    BobCamp1 Well-Known Member

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    You're assuming those CableCARDs are actually doing something. Think BMW diesel emissions testing instead.

    Why is the failure rate of CableCARD use in a Tivo so much higher than these integrated boxes? I'm not talking about provisioning, I'm talking about defects and incorrect software.
     
  11. OrangeCrush

    OrangeCrush Active Member

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    I am in the Orlando area too and I got my Tivo set up with a brand new "Spectrum plan" in March of this year. I was also told point-blank by the phone reps that cable cards weren't supported with the new plans and I had to argue with them on the phone and get the call escalated to somebody who knew what they were talking about.

    For some of these reps "It's not on this paper in front of me" = "it does not exist and I'm just going to tell you no so I don't have to dig any deeper."

    Installation was a 6-hour ordeal because the techs wouldn't listen to me (download the TiVo manual and make sure they connect it as pictured, not how they think it should be connected and then re-run guided set up once the diagnostic screen shows data. The channels don't show up until you do that).

    But, all said and done, I am now using my Roamio & Tivo Minis with a Spectrum plan in Orlando and I don't rent any of their stupid boxes aside from a cable card & tuning adapter.
     
  12. mdavej

    mdavej Well-Known Member

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    They are. Remove it and see what happens.

    The problem usually is provisioning. Support personnel don't know how to configure them and assume they're "bad". There's actually nothing wrong with the vast majority of cable cards.
     
  13. tarheelblue32

    tarheelblue32 Well-Known Member

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    I think it's probably much more sinister than that. These reps are trained to only say what they are told to say. This makes me believe that if many of them are consistently telling people that they have to turn in their CableCARDs, then they are saying it because Spectrum has told them to say exactly that.
     
  14. OrangeCrush

    OrangeCrush Active Member

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    Hanlon's razor "Never attribute to malice that which is adequately explained by stupidity."

    I don't think it's anymore sinister than they just plain don't know about them and Spectrum doesn't exactly go out of its way to advertise that Cable Cards exist or can be ordered. They also get told that pre-Spectrum hardware from Time Warner or Bright House has to be confiscated--which some of it does, those nice compact digital tuning adapters that were only $4 a month and got all the scrambled channels aren't allowed anymore.
     
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  15. BobCamp1

    BobCamp1 Well-Known Member

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    The software could check to see if the CableCard is there during POST, and throw an error if it's not. That doesn't mean it's being used. You need to get a more sinister mind! :)

    I'm also sure that if they are using them, a software download to the box could change that. I'll take off my tin foil hat now.

    Getting back to the thread, it's becoming apparent that Spectrum is telling people they don't support CableCards anymore in attempt to reduce their numbers. Is this just a ploy to get customers to use their box? Maybe, because they do make a lot of money off of VOD and Tivos can't do VOD. Is it a way to save money? Sure, CableCards cost a lot of money to support and hardly anybody is really using them for their intended purpose.
     
  16. fcfc2

    fcfc2 Well-Known Member

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    Except if you follow these forums as I do, you will know that every there have been reports from every major ISP that their CSR's periodically go through periods where they all say they don't support cable cards or you can't get a cable card from them. You don't need a grand conspiracy to explain why cable companies would try to discourage the use of cable cards and it's not because they spend so much money to support them, it's because they lose quite a bit of money on box rentals when cable cards are being used. They have little reason not to use a simple tactic such as lying to make some extra money, there are no financial repercussions, and in the worst case they generate some more FCC complaints, buy only god knows how many folks simply give up. If I were them, I would do exactly the same thing especially judging from the fact that a lot of folks would rather give up their first born than make an FCC complaint.
    The VOD thing is not a big deal, and the largest cable company in the country seems to have found a way to offer VOD on Tivos, most of the others simply CHOOSE not to.
    Regarding if the cable card being just a non-functioning, decorative item, based on....what?? I do know that when I pulled a cable card out of a Brighthouse cable box, it would do nothing but flash a few lights and provide no signal, returning the cable card and booting the box, brought back all the channels I had at the time.
     
  17. tarheelblue32

    tarheelblue32 Well-Known Member

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    Even assuming it's true that the CSRs are saying they don't support CableCARDs simply because they are ignorant, the cable company still has sinister intent because they are intentionally choosing not to train their CSRs about a federally-mandated standard that they are legally required to support.
     
    Last edited: Sep 24, 2018
  18. dlfl

    dlfl Cranky old novice

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    In the words of a certain infamous loser politician: What difference does it make?!?!
     
  19. Scooby Doo

    Scooby Doo Active Member

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    The FCC rules require cable operators to "provide" cableCARDs, not to "support" them. Walk in to their store and I suspect they will provide a card. Obligation fulfilled.
     
  20. tarheelblue32

    tarheelblue32 Well-Known Member

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    You're seriously trying to argue that a cable company can fulfil its legal obligations under the FCC's CableCARD regulations by simply handing you a non-operative CableCARD? I'm pretty sure that's a Scooby don't.
     
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