Advertisements You can't assume that a Spectrum rep will properly handle the facts that (1) you use a CableCARD and do NOT need their set top box or DVR and (2) that you supply your own WiFi/Router. When I recently regotiated my first Spectrum promotion deal I was quoted $120/mo. But when I called back in later to actually accept the deal these two factors were finally realized by the rep and they reduced the rate to $112/mo. In both cases I was talking to their "Customer Solutions" (i.e., customer retention) department. (This is the only way you're going to get a promotional deal if you are an existing customer.) But apparently the rep who gave me the initial higher quote didn't take these two factors into account -- even though they obviously can know these things if they consult your account records.