So far they've mailed 2 letters and left a voicemail on my phone. Either they are applying 'lessons learned' from transitions in other markets, or they're desparate to push out the 'free' (for year) cable boxes to their customers. Maybe they just can't fathom that a household only has 1 TV hooked up to cable since my account has one tuning adapter and cablecard for my Premiere. I have a Series 3 TiVo that I use for secondary recording during football season. I usually use it to record over the air and let the Premiere handle the games on the cable channels. I guess I will have to redo the setup on the S3 to be OTA only.