Spectrum Failed so I'm installing Bolt Myself

https://support.tivo.com/articles/I...-Premiere-CableCARD-Installation-Instructions

 

If you are using a Motorola M-Card, these screens may help:




Good luck.

 

Two not so good reasons. Bad cable card. Bad TiVo.

The Data field is sort of a checksum of your hardware. If you change the hard drive that number will change. Most cable feeds use that number when pairing a lineup with premium channels. My feed asks for the number, but my HBO, etc., are not protected. Once your card receives its channel listings and VCT it will work. Things like OOB messages are part of the card working "right", like having "VAL: V 0x0n" where n is the number of times your card has been paired.

 

When they first started using cable cards in Tivo, the Series 3 OLED, I had to show the Charter tech how to do it. Back then they wouldn't let you do it. After I showed him, then they charged me $25. What a scam it was back then. Now you can install and setup the card yourself, this is so much better for cable users.

 

What do you mean exactly by the TiVo showing no tuning adapter? What is the message? Does the TA have a solid light or is it blinking? The TA may not have been provisioned by Spectrum.

 

While usually I'd say that's a 100% indicator of a bad TA, doesn't the same display say cable card "Paired: NO"? So don't trust the Diagnostics. Trust the LED.

 

If the light is green rather than yellow, you DO NOT have a Motorola TA -- You have a Cisco (formerly Scientific Atlanta) TA. It should have the model STA1520 somewhere on it. You may have to power-cycle the TA to establish proper communication with the cable system -- don't bother with the button on the front. If and when the light settles to steady green, cycle the USB connector which will force the CableCARD to get the channel list.

If the light is blinking an 8-blink-pause sequence it means the TA has not been pushed a subscription by the cable system. Only the cable co can correct that.

Please provide your location. These type issues vary from region to region and you can get better help here if we know which one you are in. (Put the location in your profile and it will appear beside each of your posts.)

Have you talked to the Spectrum national CableCARD (and TA) help desk at: 866-532-2598 ? They generally know a lot more about these issues than local support.

 

Do you have a Motorola CableCARD or Cisco/Scientific Atlanta CableCARD? Cisco ones do not have/use a Data ID ( your follow-up post on the TA seems to indicates you have a franchise that uses Cisco/SA equipment as well).

Scott

 

The test channels does not work when a TA is attached, so don’t worry about that.

Is the TA still blinking? If so, is there a sequence, i.e., steady blinking or 8 blink and pause?

I take you do get some or most channels when the TA is not connected via the USB cable? You should be getting most of them if your cable card is indeed paired.

Please be ver specific in your responses. For example you said you talked to a lady. Was this a TiVo csr or your cable company?

 

Could be the TiVo is bad. You’ve tried a whole variety of channels and they all give you the V-xx message? Have you cycled through all the tuners? Have you gone into diagnostics and looked at signal strength? Does your guide come up and look correct?

Edit: I presume someone got you to reboot the TiVo?

 

Just ruling out the obvious, but do you have the coax connected to the Bolt? It's not enough to have it only connected to the TA. All the TA does is ask for channels to be put in the stream. It has no video output whatsoever.

 

What is the exact v-xx message, what does it say? Channel not available or channel not authorized?

Just a wild stab, but have you checked the video setting on the TiVo? Video resolutions? Set it to a single one , 1080i.