So after a few years of being a cable cutter I'm back and I'm getting my Roamio with lifetime service up and running. My internet, phone, and TV are via Spectrum BUSINESS, and I've capitalized that for a reason. The on-site installer did not activate the tuning adapters, and I've spend the last few days trying to get someone at Spectrum to activate them. The first line general tech support people aren't very familiar with tuning adapters, and I spent a lot of time (hours and hours) with them over this past Labor Day weekend, to no avail. They suggested I try back today (Tuesday) when the cablecard support team was staffed. I did that and held for an hour, and the cablecard team finally answered, and I hoped we'd finally get it working, but no - they were *residential* cablecard support, and I needed *business* cablecard support. So they 'transferred' me, which essentially puts me back in the top of the general support queue, since the business cablecard team didn't answer. The tech who answered had no idea where to send me, and I had to get back to work so dropped the call. Does anyone have any advice on how to get through to Spectrum *Business* cablecard support in order to activate my tuning adapter?