Source of program metadata

Discussion in 'TiVo Premiere DVRs' started by sbiller, Jan 18, 2012.

  1. sbiller

    sbiller Active Member

    1,917
    0
    May 10, 2002
    Tampa, FL
    Does all of the program data available via explore program and/or search come from Tribune? I tweeted to Margret earlier about a program I watch most mornings on CNBC called Squawk Box. The current hosts are Becky Quick, Andrew Ross Sorkin and Joe Kernen. The TiVo info on the Android App and on the TiVo Search list Mark Haines (deceased since May 2011).

    Is this type of information automatically harvested by TiVO from Tribune or is there some other source?

    Is there a way for me to report the issue to TiVO / Tribune?
     
  2. sbiller

    sbiller Active Member

    1,917
    0
    May 10, 2002
    Tampa, FL
  3. Aero 1

    Aero 1 Active Member

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    Aug 8, 2007
    your problem is that its showing the wrong description. the form has the following check box.

    Program Descriptions are Incorrect Example: The TiVo Live Guide shows ER on Channel 2 at 8:00 PM on 12/01/04, but should show CSI.

    its a lineup issue.
     
  4. sbiller

    sbiller Active Member

    1,917
    0
    May 10, 2002
    Tampa, FL
    The program title is fine. Its the underlying Metadata that's incorrect.

    Per the TiVo Support page these are the times I should contact a lineup specialist,

    Channels are missing from the TiVo Live Guide
    Channels have the wrong call letters in the TiVo Live Guide
    Program titles are incorrect in the TiVo Live Guide

    In order to submit the trouble report (which I did) I had to actually enter bogus information into the lineup area of the form since it wouldn't let me submit it without it.
     

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