Sound problem with Netflix/Tivo HD

Discussion in 'TiVo Help Center' started by Playloud, Dec 8, 2008.

  1. Dec 15, 2008 #41 of 161

    TinFoil New Member

    Dec 15, 2008


    Wow - I thought I had just bought a bum TivoHD box! Glad to know I'm not alone. I'm having this issue with a Sharp Aquos hooked up via HDMI and a Tivo wireless adapter.

    It sounds like I can swap off the HDMI to component and optical audio and be OK? I have a Tivo HD in my basement home theater hooked up this way and have no audio problems at all with Netflix.
  2. Dec 15, 2008 #42 of 161

    slycon New Member

    May 26, 2005
    same problem. i have a samsung 56" tv and the first day netflix worked fine. with everything i watch now, they all sound like chipmunks which makes the videos unbearable to watch. i'm also experiencing a crackling/popping sound in the audio. i use an hdmi connection and have a tivo hd.

    like i said, the first day or two it worked just fine. but now, not so much :(
  3. Dec 15, 2008 #43 of 161

    Playloud Member

    Jan 6, 2008
    Just for a fun test, can you switch those cables around, and see if the problem follows the cables?
  4. Dec 16, 2008 #44 of 161

    nmccainjr New Member

    May 23, 2008

    I have a RCA 32 inch
  5. Dec 16, 2008 #45 of 161

    Slime New Member

    Apr 6, 2003


    For me,

    Netflix works fine (so far), but when the show ends the Tivo sound effects are broken (they crackle). If we then watch a Tivo recorded show the audio on that show is also broken (crackles). Switching to Live TV or hitting Tivo and restarting the playback corrects the problem.

    S3 -> HDMI -> Sharp LC-C6554U
  6. Dec 19, 2008 #46 of 161

    mdlschooltchr New Member

    Dec 19, 2008
    I am also having this problem. I am somewhat glad to hear that it is not just me. I have a Sanyo DP50747. i have not tried composite yet to see if the sound works, but now I will try. Whay can't Tivo sen out a email about this or something!!
  7. Dec 20, 2008 #47 of 161

    smokeyjones666 New Member

    Aug 4, 2008
    I've been having problems with the audio skewing gradually out of sync, but in my case it's drifting slower. It's been most pronounced the last couple of days, while I've been watching seasons 7 and 8 of CSI. It's behavior is similar to bad video files I've seen in the past with poorly encoded vbr audio, in that in the beginning the drift is only a fraction of a second but by the end the audio is off by two or three whole seconds.

    Unlike most of you with your fancy high definition tvs, my wife is keeping me strictly old school. Series 3 using s-video and optical into a mid-90's era Onkyo receiver, s-video back out into a 27" Sony Trinitron. I'm using wired ethernet to connect to my router, my cable internet connection has been solid for years.

    Whatever is causing the problem, it's driving me nuts. Here I thought this whole Netflix on TiVo thing was going to be awesome, but for me it's turning out to be a major pain in the ass.
  8. Dec 20, 2008 #48 of 161

    rvmeush Member

    Dec 24, 2001
    Columbia, MD
    The problems I was having with sound over the HDMI cable are now gone - I switched over to a component video/audio connection. It's really sad that I have to abandon use of HDMI just to get usable sound.

    When Tivo gets the HDMI sound problem fixed, would someone let me know?
  9. Dec 20, 2008 #49 of 161

    Garak New Member

    Jun 19, 2008
    Add me to the list of people having the "chipmunk" problem over HDMI.
  10. Dec 27, 2008 #50 of 161

    DiamondFrank New Member

    Dec 27, 2008
    I have the problem as well and it's extremely annoying. I switched to component cables and left-right audio cables and the problem went away.

    I have a tivo hd and samsung 32" lcd.
  11. Dec 30, 2008 #51 of 161

    jtseltmann New Member

    May 22, 2005
    I have seen this problem but only on one of my Samsung LCD's. We noticed it this weekend when my wife tried to watch something in the bedroom via netflix. We have a 26" Samsung/THD with HDMI. We got the noise and sound issue on most netflix movies. I went to the living room to test and the Samsung in the main room running HDMI through my onkyo receiver played it just fine. The same movie. The diff being that one is running through an HDMI switching receiver and the tv in the living room is a newer Samsung LCD LN52A650.

    I won't swich cables to get old movies from far the selection of HD content is horrible. I had such high hopes for this one...i know tivo won't expect people to abandon their hdmi connections..especially for high end living room/media room setups.
  12. Dec 31, 2008 #52 of 161

    dlthames New Member

    Dec 30, 2008
    I'm new to TiVo, I've only had mine about 2 weeks but I've had Netflix for a 3 years. I have tried several movies and TV shows streamed from Netflix on my TiVo and all of them have the same sound issue. When I return to TiVo menu my TiVo sounds are broken and crackle. I can play the same movies on my laptop with no sound issues. Anyone from TiVo looking in to this problem?:confused:
    TiVo HD
    Sharp LD-52D64U>
    Zenith Surround
  13. Dec 31, 2008 #53 of 161

    Millionaire2K Active Member

    Jun 15, 2008
    I don't like the lack of support for this issue.

    Hdmi only problem on my 50" samsung plasma.
  14. Dec 31, 2008 #54 of 161

    lemonbrine New Member

    Dec 31, 2008
    Samsung LNS4041D 40" Wide LCD HDTV here, same problem. I'd try it with component cables, but I don't have any.

    And yeah, it pretty well makes watching netflix on tivo useless to me.
  15. Dec 31, 2008 #55 of 161

    lemonbrine New Member

    Dec 31, 2008
    Scratch that, I found some. It doesn't seem to be a problem with I use plain old red/white/yellow rca cables.

  16. Dec 31, 2008 #56 of 161

    rvmeush Member

    Dec 24, 2001
    Columbia, MD
    Another possibility to get usable sound is to use the stereo output of the Tivo (or the digital audio output) into an amplifier with speakers. Just don't listen to the audio from the tv which is derived from the HDMI input.
  17. Jan 1, 2009 #57 of 161

    CheezWiz ReplayTV->S3 Tivo

    Dec 29, 2006
    I have an S3, Onkyo 606 and a Hitachi plasma. No issues such a this. So far, any item I have had sound issues on also happen on my PC. I am amazed that they do not have an easy reporting system for badly encoded videos.

    I have had some issues where my tivo would start re-buffering or get really slow and lockup. Turns out that it is overheating. It is running 55 degrees while streaming netflix. I put a fan on the floor in front of it and all is better. I would be curious to now if anyone else is getting heat up issues while streaming netflix? My S3 usually sits right at 45 degrees all the time.

    I am dropping in a new variable speed WD 750Gig drive this weekend and will give everything a good cleaning an see if it helps.
  18. Jan 4, 2009 #58 of 161

    cmhughes81 New Member

    Nov 4, 2003
    This "chipmunking" issue seems to be covered (at least in part) across many threads. Does anyone know if this Netflix / TiVO have been made aware of the bug? I've got the same problem as everyone else -- TiVO HD connected via HDMI to a Samsung LCD. Using a TiVO wireless adapter. As someone else said, this pretty much destroys the viewing experience....
  19. Jan 5, 2009 #59 of 161

    szurlo Member

    Jul 11, 2002
    Lexington, SC
    Add me to the list.
    Chipmunk audio over HDMI.
    Fine over component.
    TV is a Sanyo DP42746 plasma. (Wal-Mart Only model).
  20. Jan 5, 2009 #60 of 161

    joseph_liu New Member

    Sep 16, 2008
    Same issue here...

    TiVo HD
    Sharp Aquos LC42D64U

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