Sony VTXD800U and ITV1+1

Discussion in 'TiVo Series 1 - UK' started by steveroe, Oct 29, 2011.

  1. steveroe

    steveroe Must do some work...

    Oct 29, 2002
    Oxford, UK


    Can someone else with a VTXD800U see if they can replicate this problem please?

    Tune to ITV1+1 (channel 33) and leave it for a minute or so - do the picture and sound drop out and get replaced by a black screen and no sound?

    This happens consistently on mine, but only on this channel - all other channels are ok.

    My Freeview TV (fed from the same aerial socket) does not exhibit this problem, so the signal is okay and this is confirmed on the Sony box as the signal shows as "Good" and quality "Good" even when "dropped out".
  2. spitfires

    spitfires wassock

    Dec 19, 2006
    South Coast, UK
    Other than it taking a couple of seconds to display the initial picture (sat on the blue "unable to display live tv" screen for 2 seconds before displaying the programme) - which I've been unable to repeat - mine seems fine Steve.

    Edit: p.s. I have s/w version v1.15.01 U
  3. steveroe

    steveroe Must do some work...

    Oct 29, 2002
    Oxford, UK
    Thanks for trying - I guess it's something in the stream for ITV1+1 from the Oxford transmitter that my box doesn't like. Anyone else with one that's also served from Oxford?
  4. OzSat

    OzSat Very Nice Moderator

    Feb 15, 2001
    Oxfordshire, UK
    Oddly - I found that ITV1+1 was breaking up this morning after reading you post.

    I don't have Sony kit.
  5. digital_S

    digital_S New Member

    May 15, 2002


    I have the same box Steve.
    My channel 33 is STV+1 (so obviously not from Oxford like you asked,) but like spitfire, mine's fine too.

    You'd think if your ITV1+1 channel keeps blanking out, then the same would happen with ITV1?

    Hope it sorts itself out asap!
  6. steveroe

    steveroe Must do some work...

    Oct 29, 2002
    Oxford, UK
    Thanks for trying spitfire and digital_s

    ITV1 is fine, so have deselected ITV1+1 from Channels I Receive.
  7. kellyet

    kellyet New Member

    Oct 21, 2011
    Does anyone know how to make the Sony freeview box always use 16:9 letterbox rather than messing about with this silly 14:9 nonsense? I'm sure someone posted instructions to access the service menu either here or on Digital Spy quite recently but I can't seem to find it now (not that there's necessarily anything helpful in the service menu...)
  8. Ian_m

    Ian_m Active Member

    Jan 9, 2001
    The PDF file you are looking for is called:-

    "Service Manual - Sony Digital Receiver - VTX_D800UNE - Chassis Magellan II.pdf"

  9. DX30

    DX30 Member

    May 22, 2005
    From memory the service menu key sequence from standby is "1, 9, Left, Blue" but I don't remember there being any options to force 16:9 letterbox.

    Sorry if it seems obvious but have you tried setting the VTXD800U to output as if to a 16:9 TV? Even if your TV is 4:3 it might still respond to the scart widesreen switching and do the 16:9 letterbox itself. It may not help if your TV doesn't support letterboxing, or you are watching via RF rather than scart, but it is the only way I can think of to avoid 14:9 letterboxing with this stb.

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