Sony Tv Causing My Tivo To Freeze

Discussion in 'TiVo Series3 HDTV DVRs' started by pashasurf7873, Jan 3, 2007.

  1. Jan 20, 2007 #81 of 188
    George Cifranci

    George Cifranci TiVo Bolt 500GB - TE4 UI

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    I own a Linksys USB200M. I bought it some years ago for my TiVo Series 2. It does work but the connector that the Ethernet plugs into flips up and is very fragile and can't take much stress on the cable. I also had heard newer versions of the the USB200M have issues with TiVo's? Anyway, I just ordered a Belkin F5D5050 Networking USB to Ethernet Adaptor for my S3.

    http://www.amazon.com/gp/product/B000062R4P/102-2481855-9789754

    It works with TiVo's and seems to be a little more rugged.
     
  2. Jan 20, 2007 #82 of 188
    morac

    morac Cat God TCF Club

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    Just a question, but for those who have confirmed an issue with the ethernet port, have you called TiVo about it? It seems like if there is a manufacturing defect that you should let them know.
     
  3. Jan 20, 2007 #83 of 188
    sjxmang

    sjxmang New Member

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    I've went the route of Tivo Support and they were useless. I'd say I probably spent 6 hours on support with them , and it was useless. I'm glad to help out, but I think the chances of getting in touch with the right people where they could actually recreate the issue to diagnose it, is highly unlikely... ok soapbox mode off.... someone want to forward this thread to any Tivo Employees who read the forums?? :)

    sjc
     
  4. Jan 20, 2007 #84 of 188
    morac

    morac Cat God TCF Club

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    TiVo Employees read the forums, but they might not see every thread. I agree that support is sometimes useless, but if the same issue pops up a number of times it gets flagged by support and someone will look at it.

    There seems to be a pattern forming now that wasn't there before. Previously people said they were getting a green screen crash when turning on certain brands of TV (Sony). Now it seems that the Ethernet port has something to do with it as well. The fact that a number of people have fixed the problem by switching from the Ethernet port to the USB port strongly suggests that that is a real problem.

    So you have the facts WRT to green screen crashes when turning on the TV:
    1. Ethernet port is being used.
    2. TV is connected via HDMI (some report component as well).
    3. So far mainly Sony brand TV's are being reported.


    Note: I don't know how many S3 are out there and what percentage of them are using the ethernet port, hdmi cable and are hooked up to a Sony TV, but I would assume the number is larger than the number of people posting issues here. That might indicate a manufacturing flaw with a certain batch of S3s as opposed to a software error.
     
  5. Jan 20, 2007 #85 of 188
    rocull

    rocull New Member

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    I get the green screen even when I switched to component cabling, although not as often. I am not happy with component inputs anyway, because I get a momentary flicker when switching between HD and non-HD programs that's not present with HDMI.

    However, I am glad that someone noticed the Ethernet port commonality, so I just changed to a USB connection and will change to HDMI if the S3 will not reboot in the next week.
     
  6. Jan 21, 2007 #86 of 188
    pashasurf7873

    pashasurf7873 New Member

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    so far so good! 3 1/2 days with no lock up since I unplugged the ethernet cable. Thats by far the longest i have gone. I'm so Happy to finally just enjoy my Tivo and not stress on it.
    Thanks for all the help.

    Aloha!
     
  7. Jan 21, 2007 #87 of 188
    pashasurf7873

    pashasurf7873 New Member

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  8. Jan 21, 2007 #88 of 188
    pl1

    pl1 Well-Known Member

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  9. Jan 22, 2007 #89 of 188
    lpinnell

    lpinnell New Member

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    For those experiencing the green screen crash, has anyone tried connecting HDMI *and* Component or Component *and* Composite, and then switch to the other connection to see if the freeze is also occurring at the other connection?

    I know some have said they tried changing HDMI to component and saw the crash, but what about having more than connection established before the freeze, experiencing the freeze, and then switching to the other input to see if the freeze also occurred at the other input?

    Lee
     
  10. Jan 22, 2007 #90 of 188
    Warlord46

    Warlord46 New Member

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    Yes, I tried that. Once frozen or green, the Tivo was done. Switching between HDMI and component did not result in a picture in one and not the other. Pulling the HDMI plug at that point did not help either.

    Interestingly, I find that when my Tivo freezes up with the HDMI connected, it affects my other HDMI input into my Sony KDS-R60XBR1 for my DVD - the DVD cannot display either. When that first happened, I was relieved to find out that turning off the TV, unplugging the Tivo HDMI, and turning the TV back on restored DVD operation. I was concerned the Tivo might have damaged the Sony, in exchange for the Sony's having damaged the Tivo. Glad to find out that is not the case.

    I've got two S3s, each hooked up to my home LAN using physical ethernet connections. I don't use WiFi, and have the router's radio turned off. The S3 hooked up to my LG brand LCD TV has had no problems with ethernet, or any of the other problems described in this thread. That's no proof that none of the S3s have ethernet issues, of course, but it is an indication that some S3s do just fine with ethernet. I remain suspicious of the entire setup -- the S3, the Sony, the ethernet, and the cable into my Tivo. Perhaps it's the combination that causes the problem.
     
  11. Jan 25, 2007 #91 of 188
    pashasurf7873

    pashasurf7873 New Member

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    Well, as the frustrated person that started this thread I happily announce that i have gone 8 solid days of HD Tivo bliss without a single lock up. Biggest thanks to sjxmang for sharing the unlikely solution to a hard to diagnose problem for a small group of people.
    Very grateful.

    Aloha!
     
  12. Jan 26, 2007 #92 of 188
    ah30k

    ah30k Well-Known Member

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    Wow, floating grounds. Just two days ago I was messin' with the cable splitter in my basement and got tingled pretty good by the cable. There was definitely an energized ground on the cable. I actually hooked up that ground lug on the splitter than no one ever uses. I wonder if it was the S3 that was energizing it?
     
  13. Jan 26, 2007 #93 of 188
    TiVoJerry

    TiVoJerry Caavo employee (Ex-TiVo, '00-'16)

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    If any of you experience this on a frequent, or reproducible basis, please send me a PM with your 15-digit TSN and contact information. I have reached out to one person on this thread already to gather diagnostic information, but could use a few more datapoints.
     
  14. Jan 30, 2007 #94 of 188
    pottsee

    pottsee New Member

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    Anyone considered the possibility that this is a remote control code issue since it occurs with sony tvs when the television is turned on. It happened to mine this evening. I'm experimenting with alternate codes for testing. Assuming the first code is the problem most users would not move past it since it does work in regard to operating the tv. However if the first sony code isn't perfectly correct for the sxrd that I have it could affect the startup process. OR

    Just a guess but others have noticed issues with the tivo processing remote control commands after a delay. This delay combined with the power on handshake from the tv could cause a lock.

    That or I'm completely full of it.
    Series 3 hd with 60" Sony SXRD
     
  15. Jan 30, 2007 #95 of 188
    pashasurf7873

    pashasurf7873 New Member

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    well i just got this adapter and NO LUCK. no lights come on, rebooted just in case but nothing. went into network settings and it said that the device i plugged in was not compatible. will be returning the adapter and ordering the belkin. any other adapter recomendations?
     
  16. Jan 30, 2007 #96 of 188
    pl1

    pl1 Well-Known Member

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  17. Jan 31, 2007 #97 of 188
    George Cifranci

    George Cifranci TiVo Bolt 500GB - TE4 UI

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  18. Jan 31, 2007 #98 of 188
    ashu

    ashu User title defunct

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  19. Jan 31, 2007 #99 of 188
    George Cifranci

    George Cifranci TiVo Bolt 500GB - TE4 UI

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  20. George Cifranci

    George Cifranci TiVo Bolt 500GB - TE4 UI

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    That is a possibility I. What is very interesting is that you have the same TV as I do and others with this issue also have Sony SXRD HDTV's. However, in my case this only happened a few times (I use a Harmony Remote to turn on my system). At least for 2 others in this thread going to a USB to Ethernet adaptor instead of the built in ethernet port seemed to stop the lockups. Unless we are talking about 2 separate issues. How long have you had your Series 3? Are you using the built in Ethernet port?
     

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