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Sony Crackle - Login Error / Screen Not Responsive

Discussion in 'TiVo Stream 4K' started by m86, May 17, 2020.

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  1. May 17, 2020 #1 of 7
    m86

    m86 New Member

    9
    1
    Apr 4, 2016

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    Has anyone been able to login to Sony Crackle on the TiVo Stream 4k?

    The app loads, but the “Log In Free” and “Skip” buttons I am not able to select.

    There is an error in the background that says “Retry,” but I can’t select that either.

    I have tried rebooting, stopping the app, clearing the cache and uninstalling/reinstalling the app.

    Thanks!
     
  2. May 22, 2020 #2 of 7
    roehlaguila

    roehlaguila New Member

    4
    5
    May 22, 2020
    Happens to me also. Tried everything to get it work to no avail.
     

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  3. May 22, 2020 #3 of 7
    m86

    m86 New Member

    9
    1
    Apr 4, 2016
    Frustrating. I'm still getting the same screen as well. At least I know it's not just me!
     
  4. May 23, 2020 #4 of 7
    movielover76

    movielover76 New Member

    12
    9
    May 23, 2020
    Yeah, I uninstalled the app
     
  5. Oct 21, 2020 #5 of 7
    melissaru

    melissaru New Member

    11
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    Jan 9, 2007

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    Still not working.. I guess no one at Tivo cares.
     
  6. Oct 21, 2020 #6 of 7
    dbpaddler

    dbpaddler Well-Known Member

    909
    327
    Sep 25, 2004
    Philly
    Has anyone asked about this on other Android tv devices? Might not be a Tivo issue. Not every problem is a Tivo thing... Ask people that bought Sabrina to give it a go.

    Sent from my Surface Duo using Tapatalk
     
  7. Oct 24, 2020 #7 of 7
    Al H

    Al H New Member

    11
    2
    Aug 11, 2017
    Crackle works perfectly in chromecast with google tv 2020 for me but as others have mentioned it will not run on the tivo stream 4k. I also tried all I could think of to resolve with no luck. Tried, clearing cache, reinstall, even did a reset of the stream and nothing worked.
    So crackle runs on chromecast with google tv
    Crackle won't run on tivo stream 4k
     
    Last edited: Oct 24, 2020

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