Advertisements I am so fed up with this company I'm just about done with them! I purchased TWO TiVo Series 3 HD boxes with lifetime service back in 2008. Sold one of the boxes/service about a year later when I downsized my apartment. Last year my remaining box died on me out of nowhere and when I phone TiVo about it, the girl admitted to me that all the drives in the Series 3 boxes were cheap and had manufacturing issues. Yet they still charged me 150 bucks to get a refurb even though they flat out admitted their stuff was cheap! So my box dies in under 2 years, it's never been dropped or anything, just sits on the shelf minding it's own business, I spend all that money for equipment and lifetime service for this crap? So now the refurb has now died on me as well...I've only had it a few months...it just died tonight! the box keeps rebooting itself randomly whenever it feels like it...another hard drive failure alert which is about to happen any day now. I'm seriously ticked off that they do not support these boxes and replace them with the new Premier boxes, when they flat out admit their Series 3 equipment was cheap and not manufactured properly. But I'm not spending another dime on with this company, they have played me for the last time!