Some guide channels not working

Discussion in 'TiVo Stream 4K' started by willmw, Aug 2, 2020 at 6:43 PM.

  1. willmw

    willmw Former Tivo User

    Apr 30, 2000
    Just got the TiVo Stream 4K. Enjoying learning what it can do but notice that in the guide some of the native (not Sling) channels don't seem to work. If I click them I get a full screen Tivo+ logo briefly and then return to the guide. Some channels work as expected, others not. Ideas?
  2. dbpaddler

    dbpaddler Active Member

    Sep 25, 2004
    I'm guessing you're doing OTA? If so, they kinda borked it with the last update. Unfortunately there is no option to adjust decoding in the app. Channels DVR has an option to choose software decoding for the player which is a temporary workaround until they fix the hardware decoding. You can always do the free trial and cancel before you get charged if you need a quick fix, otherwise you're stuck waiting for the next update which will hopefully be sooner than later.

    Sent from my SM-N975U1 using Tapatalk

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