So What do think abou the HR20?

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by JoeAverage, Aug 20, 2007.

  1. guins

    guins Networked DTiVo User

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    Oct 9, 2001
    Pittsburgh, PA

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    Here is the bottomline on the HR-20......if someone came into my house and stole my HR-20, would I be pissed off? Sure. But if someone took my zippered Hughes DTivos, they would be dead!!!!

    The HR-20 will not make you want to run out and upgrade all of your TiVos, quite the contrary. It will make you appreicate your TiVo all the more!

    Very unfortunate considering the growth of HDTV (finally), that we don't have a better HD D* product.
     
  2. Indiana627

    Indiana627 Member

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    Jan 24, 2003
    Vestal, NY
    It doesn't make me appreciate my Tivos anymore. It doesn't make me want to unbox my HR10 sitting in the basement storage at all. Both get the job done IMHO.
     
  3. badmonkey

    badmonkey New Member

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    Apr 8, 2003
    Lehigh...
    I couldn't agree more... I have 3 HR10's in boxes since they were replaced with HR20's. In my opinion, they both work equally well. And - again, this is only my opinion - the interface on the HR20 is much cleaner and more functional.
     
  4. Jebberwocky!

    Jebberwocky! Guest

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    Apr 16, 2005
    Agree - looks much more "current" vs. the dated TIVO menus
     
  5. RS4

    RS4 New Member

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    Sep 2, 2001
    Indianapolis...

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    I certainly don't want to encourage a company that I think is offering a product of lesser quality then what I currently enjoy. I want DirecTV to offer products that have a level of enjoyment that is equivalent or better then the current offerings.

    I feel they have settled for lesser quality then the Tivos. The last thing I want to do is give them $300 for a product I don't like. Instead, I feel I send them a stronger message by refusing to sign the 2-year contract without a home trial. If enough other people do the same thing, then maybe DirecTV will be encouraged to offer a Tivo product.

    I think the best way to let a company know you don't like what they are offering is to let them know via communications (email, phone call, etc) and then through the wallet.

    DirecTV made this mess by switching to mpeg4 HD. Like a lot of other people, I paid big bucks for the HR10-250 and the other DTivos. Now, they're telling me that I have to shell out $300 if I don't like their new box. In my opinion, they should be offering free upgrades with either a home trial or no commitment. Until then, I'll wait and see what happens.

    I'm glad there are folks who like the HR20, but it appears to me that a large number of Tivo users have a take-it or leave-it attitude. I can't understand why a year after this product is on the market and the reputation of something less then stellar is DirecTV not more accommodating to its customers?
     
  6. Billy66

    Billy66 Again with shoelaces

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    Dec 15, 2003
    I don't think DirecTv has a mess. They are rolling out many new channels after a successful satellite launch and are likely not hemorrhaging customers at the rate TiVo is.

    Your activity or inactivity means nothing to DirecTv. Right now they need all the time they can get to service the customers who do want to switch, their need is urgent and your actions allow DirecTv that time. In the meantime, you're subscribed to all of your programming including paying every cent for HD that someone with an HR20 is paying. you aren't withholding anything from them. You just seem to be content to get less programming for the same money and somehow think you're sending a message to DirecTv? :confused:
     
  7. RS4

    RS4 New Member

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    Sep 2, 2001
    Indianapolis...
    Actually no, I don't have the HD package. I thought it was way over priced and told them so when I canceled it. I canceled NFLST this year because I had decided that $200 was my price point. Once again I let them know when I canceled it why. I refused the HR20 even though it was technically free because they would not allow me to test it at home unless I signed up for a 2-year contact. After their latest general price increase, I stopped HBO and started using Netflix. Again, I let them know why. So, I consider myself to be quite active in letting DirecTV know when I don't like their service and/or products.

    Yes, you could absolutely be correct. DirecTV probably doesn't care at all about me. But perhaps if enough others are doing the same thing, they will start caring. Who knows? Time will tell.

    I have been a DirecTV customer since they first came out. I want to stay that way. However, I will not be railroaded into products and services that I think are inferior. I'm probably more vocal than others, but at least I feel better that my voice is being heard - even if it is a minority.

    DirecTV was a service that I was happy to send friends and relatives to - especially with the DTivos. Now, the best I can say is that I persuaded a guy in the office to stay with Comcast because DirecTV is no longer on my recommendation list.
     
  8. Billy66

    Billy66 Again with shoelaces

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    Dec 15, 2003
    Fair enough RS4. I surely don't begrudge you your choice and your stated actions seem to support.
     
  9. rb5505

    rb5505 Member

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    Jul 28, 2004
    perfect summary of my apprehension. my favorite tivo feature is the 30 second instant skip. hr20 is coming later this month...i hope to "adjust" asap.
     
  10. RS4

    RS4 New Member

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    Sep 2, 2001
    Indianapolis...

    Good luck - I hope you enjoy it. The more I read about it, the more I realize I wouldn't like it at all.
     
  11. ebonovic

    ebonovic has gone his way...

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    Jul 24, 2001
    Tinley...
    Umm... where are you hearing that?
     
  12. RS4

    RS4 New Member

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    Sep 2, 2001
    Indianapolis...
    Earl, I think you're getting a little paranoid - I believe he's saying that he's getting an HR20 latter in the month and hopes he can get used to it's rendition of the 30-sec skip. :p - i.e he hopes he can 'adjust' to the way that DirecTV has programmed it in their version of the dvr. :cool:
     
  13. coachO

    coachO New Member

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    Nov 25, 2004
    near...
    Bad Monkey, we should trade boxes in the basement. Customer Retention told me that I owned one of my HR20s (sitting in a box in the basement) since it was a replacment for my HR10; however, I dont believe them.

    Three things that really drove me crazy on the HR20; that 30 second slip, no dual buffers, hold the button for slow motion. They just ruined my style of watching football games. I did like the much much quicker operating system though.

    I still can't believe I paid for the replacement plan all these years and I got an HR20 as the result. I tried the HR20 and didn't like it but I still got a 2 year extension, then I spent over $100 fixing my HR10 myself, go figure...
     
  14. wolflord11

    wolflord11 Lord of Darkness

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    Jan 16, 2007
    Madisonville...
    What do I think of the HR20? I love it! :D

    There, now to go sit in the corner and wait for the Tivo Goons to come and beat me up. Or lock me away until i see the error of my ways :D
     
  15. wilbur_the_goose

    wilbur_the_goose New Member

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    Sep 11, 2006
    I was a D*/TiVo user since the first week the DSR-6000 came out. I bought 2 HR10-250's when they were $999 each.

    I've had my HR20-700 for about 6 months and love them so much that I sold both my HR10-250's on eBay.

    And tomorrow (9/19), I'll probably have a TON of HD to watch along with Video on Demand*, Media Sharing*, and soon, Remote Booking.

    * - These are HR20 "Cutting Edge" features that a number of customers are acceptance 'testing'.

    The HR20 has blown my socks off.

    And I love TiVo - to me the HR20 is just better.

    (and I've been at TCF since '01, with a different username. I still remember being a beta tester on the DSR-6000 when the second tuner was first activated.)
     
  16. joed32

    joed32 New Member

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    Jul 9, 2005
    I thought that if you have the service plan they would replace a receiver without a 2 year commitment. Am I wrong?
     
  17. Krookut

    Krookut New Member

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    Apr 7, 2002
    Bethlehem, PA
    I got the HR20-700 a week ago. Just had the last 6 or 7 recordings show up in the play list, but got a blank screen only when trying to play them. Unplugged it and did a reset and the last recording was ok. I hope this is just a fluke that will not repeat. Other than that I like the box a lot. Moving the HR10 to the bedroom for now.
     
  18. wilbur_the_goose

    wilbur_the_goose New Member

    19
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    Sep 11, 2006
    Krooku,
    Probably a fluke - I've never had that happen. Be sure to check out www.dbstalk.com for help if needed.

    BTW - Don't get me wrong - TiVo is awesome. In fact, I probably "sold" 6-10 families on it.

    You know what's funny- the feature I miss the most is the suggestions; something that many folks just turn off.
     
  19. JohnB1000

    JohnB1000 Well-Known Member

    18,664
    607
    Dec 6, 2004
    I like the HR20, a couple of cool features that TIVO could have (at least DirecTivo) such as playing live TV or a recorded show in the small window while browsing the menu and the fact that the buttons mostly work the same way whatever you are watching

    One thing I really miss is the TIVO style guide which can show 12 or so hours ahead of one channel.
     
  20. wilbur_the_goose

    wilbur_the_goose New Member

    19
    0
    Sep 11, 2006
    John - the HR20 has that feature - Go to guide, scroll left to the channel 'hotspot' and click Info on the remote.
     

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