Slide Pro Remote arrow keys navigate in wrong direction

Discussion in 'TiVo Help Center' started by crazy_vag, Sep 5, 2017.

  1. Sep 5, 2017 #1 of 10
    crazy_vag

    crazy_vag New Member

    18
    1
    Nov 16, 2003

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    Today, I noticed that when the arrow keys on the top of the slide pro remote, are mapped wrong:

    Press RIGHT --> TiVo sees UP
    Press DOWN --> TiVo sees RIGHT
    Press LEFT --> TiVo sees DOWN
    Press UP --> TiVo sees LEFT

    I have TiVo BOLT with the latest software 20.7.2. Anyone sees this problem? I rebooted the box and replaced the remote batteries, but problem persists.
     
  2. Sep 5, 2017 #2 of 10
    ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,124
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    Apr 6, 2000
    SF Bay Area
    This happens when the slide remote is open (or some switch within.)
     
    Mikeguy likes this.
  3. Sep 5, 2017 #3 of 10
    Mikeguy

    Mikeguy Well-Known Member

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    Clever, that! :)
     
  4. Sep 6, 2017 #4 of 10
    crazy_vag

    crazy_vag New Member

    18
    1
    Nov 16, 2003
    So it sounds like the "switch" that detects the open/closed state keeps thinking that the slide is always open. Is there an easy way to fix it?
     
  5. tweekerz

    tweekerz Member

    59
    0
    Oct 13, 2002
    Concord, Ca

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    Was a fix ever figured out? My SLide pro thinks it is opened in keyboard mode, despite it being in tv remote mode (keyboard closed) I am in RF mode so I can control my Logitech external speaker system. This behavior has only shown up, 5 years of owning the device.
     
  6. jrtroo

    jrtroo Chill- its just TV

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    Mi guess is the flex cable is showing some wear. You can try to unpair and reset the remote, but I would try opening it up first. Instructions on youtube.
     
    Last edited: Mar 2, 2020
  7. Mikeguy

    Mikeguy Well-Known Member

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    Jul 28, 2005
    "Impair and react" the remote? :confused:
     
    jrtroo likes this.
  8. Mar 2, 2020 #8 of 10
    jrtroo

    jrtroo Chill- its just TV

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    What kind of evil is my autocorrect?
     
    Mikeguy likes this.
  9. Sep 9, 2020 #9 of 10
    rodney111

    rodney111 New Member

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    Jul 22, 2014
    I have this exact same issue. Anyone figure out a fix?
     
  10. lhvetinari

    lhvetinari Watching telly, drinking wine - Lily Allen

    357
    102
    Jun 24, 2019
    Chicago
    Do you have a slide original (multicolor TiVo button) or slide pro (translucent blue tivo button)? This is generally indicative of a stuck state sensor - the remote thinks it's "open" even when it's closed.
     

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