Advertisements First thing to check would be your Roamio's software version; the Roamio would need to be at 20.5.6 (or later) to have received the software update with SkipMode. To check your software version on your Roamio, follow this UI path: TiVo Central > Settings & Messages > Account & System Info > System Information... and look for the "Software Version" line. (should be 3rd line from top) If your Roamio isn't yet running 20.5.6, you could try adding its TSN to the 20.5.6 Priority Update list, via the following URL: https://www.tivo.com/priority_20.5.6 NOTE: You can find your TSN (TiVo Service Number) on the System Information page, just under the Software Version line. p.s. I just added my TSN to the Priority Update Request list, and will begin forcing TiVo service connection periodically (hourly-ish) to see how quickly the update is received. I believe that's all we can do to expedite delivery of the update, short of making a direct plea via support or some other inside source.