Signal Strength Meter, Wrong Frequency

Discussion in 'TiVo Help Center' started by sssSMOKING, May 12, 2020.

  1. sssSMOKING

    sssSMOKING New Member

    23
    2
    Jan 22, 2020

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    I have tried to run a signal strength and it shows up no digital signal with no reading (channel coming in very strong).
    I notice also it has the wrong Frequency for this channel.
    This area has just gone through part of the FCC channel repacking.
    Has anyone else noticed this and what is the fix?
    This is the case for a number of the channels but the old channels seem to work fine.
    Thanks
    Richard
     
  2. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,303
    1,067
    Apr 6, 2000
    SF Bay Area
    Use diagnostics.
     
  3. HerronScott

    HerronScott Well-Known Member

    7,555
    1,107
    Jan 1, 2002
    Staunton, VA
    Do a rescan and then submit a lineup change to TiVo with the new frequency.

    Scott
     
  4. sssSMOKING

    sssSMOKING New Member

    23
    2
    Jan 22, 2020
    Thanks Scott, I have submitted a lineup change before did not notice they had a spot for the frequency. I will do so. Hope they do better that what they did with the channel lineup, still having same issue.
    Richard
     
  5. sssSMOKING

    sssSMOKING New Member

    23
    2
    Jan 22, 2020

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    I finally found the diagnostics, not easy to find and not easy to understand.
    Mostly likely me.
    Thanks ThAbO for your reply.
    Richard
     
  6. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,303
    1,067
    Apr 6, 2000
    SF Bay Area
    Its pretty easy.

    It lists each tuner, the channel its on and the frequency in KHz.

    For example

    Tuner: 0
    Channel: 5-1
    Frequency: 519000 KHz
     
  7. sssSMOKING

    sssSMOKING New Member

    23
    2
    Jan 22, 2020
    I am having trouble finding this spot to list the channel, frequency and KHz.
    Do you have a link or can you direct me to this?
    Thanks
    Richard
     
  8. ThAbtO

    ThAbtO TiVoholic by the bay TCF Club

    12,303
    1,067
    Apr 6, 2000
    SF Bay Area
    How can there be a link when its on the Tivo.

    Settings / help / System Info & Account / diagnostics

    Scrolling is by ChannelUp / ChannelDn for screen page.
     

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