Sick of Stuff that Doesn't work in Canada

Discussion in 'TiVo Coffee House - TiVo Discussion' started by ertyu, Jan 2, 2009.

  1. Ruth

    Ruth Well-Known Member

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    Is it really just TiVo? Don't you get lots of ads for American goods & services you can't really get?

    I do understand your frustration. I live in Alaska and there's a ton of that stuff. TV ads for stores we don't have, "nationwide" advertised specials that turn out to not be available in AK or HI, all kinds of internet "free shipping everywhere!" offers where "everywhere" doesn't include here. And we're a US state!!

    I guess after 10 years I've just come to see it as one of the little annoyances/quirks of living off the beaten path and I try to be glad for the goods and services we DO have up here. Sometimes I have better luck than other times. (The unannounced $50 surcharges when I was promised "free shipping anywhere in the US" still make me mad . . . .) Maybe you can try to reach this Zen state as well?
     
  2. dswallow

    dswallow Save the ModeratŠ¾r TCF Club

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    Perhaps you should pressure such companies to work with TiVo to make their services TiVo-compatible, much like Amazon, Jaman, and Netflix have done in the US. Then there could be services US subscribers couldn't get but Canadian ones could.

    Actually Jaman says they try for worldwide rights for their movies... have you looked there to see if content is accessible in Canada?

    http://www.jaman.com/faq/#8a

     
  3. ZeoTiVo

    ZeoTiVo I can't explain

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    Yes, I do see his point and his frustration with a service that is only half working in Canada. i also watched on this forum as people begged TiVo to get any kind of legit service going in Canada. TiVo begged off for a while, citing the hassles. Then kind of quietly TiVo started adding in guide data for Canadian TV.

    So in effect TiVo never officially sold DVRs in Canada and avoided much of the hassles and tarrif/tax laws.

    Now that meant you could not put a Canadian address in the account data.

    Also as Tivo added some services they found it would not be legal to make the content available in Canada.

    The shortcoming I see is that TiVo did not do more to hide showcases and so forth.

    which brings me back around to my original statement of "I would rather see TiVo spend its resources on other things" and the reason I say that is becuase no functionality is broken unless it is meant to be for legal reasons. In fact the main reason they hid anything at all is becasue people in Canada were setting up Amazon accounts and then trying to get a movie - they would get by the pay this amount part and then no download as (I think) Amazon blocked the Canadian IP from getting the movie.
    so to save the hassle of people getting charged for nothing, TiVo hid it.

    So I ask again - What should TiVo do differently that would also not negatively impact TiVo Inc's bottom line. Hiding items is not likely to sell more TiVo DVRs in Canada.
     
  4. Adam1115

    Adam1115 Well-Known Member TCF Club

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    What does any of that have to do with TiVo's website not accepting a Canadian address?

    Don't you think that would be a consideration for a company launching a product in another country? That their website can accept their addresses?
     
  5. ZeoTiVo

    ZeoTiVo I can't explain

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    I am willing to bet that if TiVo registered the official address as Canadian that a set of rules and regs applied that otherwise would not apply
     
  6. icu_nxtime

    icu_nxtime Canadian Noob

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    I am in Toronto Canada and am just happy to have the TIVO service finally. Do I really need to order Domino's on my TV ? I am happy to have a guide that works season passes and the ability to get a show back that I have deleted.

    I dl movies from the web on a pc and then view them through the tv sometimes even transfer to the tivo which I can't do with a local cable companies box. I can transfer shows to 2 tv's and set up recordings online. I am more than happy to have this increased functionality over what I had before a plain old LG PVR

    Yes it would be good if I wasn't teased by seeing ads for things I can't use but that would create overhead for TIVO to create multiple menus for a country that quite frankly probably doesn't have a market share one tenth the size of the US if it was even that high I'd be surprised.

    So the short of it is be happy with what you can get and hope that down the road services will be available to you.

    If you want HD there is no TIVO here and it's ROGERS fault not Tivo for that. Go to NBC.com and try to DL shows in Canada guess what YOU CAN'T !(unless you spoof your IP address) And try to buy most things from AMAZON.COM, YOU CAN'T that's why they have AMAZON.CA but it clearly has 1/4 of the stuff of their .com partner.

    Use what you have, look for more or find a workaround and if all else fails do without !!!
     
  7. ertyu

    ertyu Member

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    zeotivo, TiVo has done more than just offer Canadian guide data, they officially launched the product here, they have official retailers etc. It has been advertised and promoted. http://www.tivo.com/promo/canada.html
     
  8. ertyu

    ertyu Member

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    Actually, I think it would, it can't hurt sales.

    For example, lets say you buy a car. It has a button on the dash, you push the button and the check engine light comes on. You read up on what the button does in the manual. It explains what the button does, but not what happened when you pushed it. You take the car into the dealer for service. They explain your car doesn't have the feature that the button activates. It has now cost you money, time and effort to find out that your car is essentially crippled. You're aren't going to have a good impression of that car or the company and you're going to spread that opinion.

    The same is true of TiVo, even time I click on an innocuous menu and find that my TiVo blurps with an error or presents a bewildering message, the reputation of the company fades in my mind.

    For most of this stuff, it seems obvious that they already know that this function shouldn't or doesn't work in Canada, so they've disabled the functionality, but left it to appear anyway.
     
  9. ZeoTiVo

    ZeoTiVo I can't explain

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    so TiVo is just deliberately ignoring easy, simple things they could do? Either it is becasue the yknow it is not simple or that they know thee is not enough market share to warrant the resources.
     
  10. ertyu

    ertyu Member

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    Neither you or I know the actual answer to that.

    It's not an either or case as you keep trying to make it out to be. Sure there are other things for them to work on. This is one that I'm interesting in having them deal with.
     
  11. ZeoTiVo

    ZeoTiVo I can't explain

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    oh, I am all for the debate. I do not think my opinion is TiVo Actual, just my educated speculation on what TiVo is dealing with. It is just my thoughts on/rebuttal of what you are posting. Diversity keeps the forum worth visiting :)
     
  12. rdodolak

    rdodolak Member

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    I don't know if you've seen this older page, but it may answer some of your questions about missing features.

    http://www.tivo.com/setupandsupport...vateortransferservice/TiVo_in_Canada_FAQ.html

     
  13. peggy56

    peggy56 New Member

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    Wow! I joined the forum to find the answer to a simple question - why can't I input my
    Canadian address in my account? I do, after all, pay a monthly subscription fee similar to my American cousins. After seeing all the vitriol against Canadians I will now remove myself. I was mildly curious, don't really care either way. By listing my city as Leo, Wyoming, Tivo is probably very kindly saving me from tons of junkmail anyway. Peace, out.
     
  14. dswallow

    dswallow Save the ModeratŠ¾r TCF Club

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    http://support.tivo.com/app/answers/detail/a_id/27#enter
     
  15. DBC944

    DBC944 New Member

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    "You last visited: 11-03-2007 at 12:44 PM"

    I'm Canadian and had a Series 1, then the Sony SAT-T60 DirecTivo and enjoyed them both immensely. I switched to a Canadian PVR to get HD, but the Motorola unit is lacking in comparison to the Tivo. As you can see I have not been here for almost two years. I thought I would check to see if there was any progress on HD Tivo in Canada. Sorry to see it's still in the dark ages for us. I would switch back to a Tivo unit in a heartbeat if I could get HD. Maybe Tivo could put us all on a 'notice' list and inform us if/when HD Tivo becomes a reality in Canada, just like it reminded me by email of my birthday today.
     
  16. ZeoTiVo

    ZeoTiVo I can't explain

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    the holdup though is that Canadian law does not require that cable companies up North provide a separate security mechansim so third parties can design a DVR that can get the digital signal straight into the DVR box.
    If we had no such ruling from the FCC in USA we would not have HD TiVo DVRs either. :).
    So follow the news and write your Government reps to get such a requirement in Canada as well.
     
  17. classicsat

    classicsat Astute User

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    You can purchase a TiVo HD and use it to the degree your provider can support it without Cablecards.

    You can also use it for antenna, if you are where there are digital channels broadcast.
     
  18. timckelley

    timckelley run of the mill TCFer

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  19. reidjr

    reidjr New Member

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    I think part of it is in canada a large amount of shows etc are comming from the states/uk.To add to the issues some canadian networks are asking for a fee or else they may have to pull local tv.If i was to guess i would say 60-70% of shows are imported from out side of canada.
     
  20. classicsat

    classicsat Astute User

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    Actually, it is the other way around; not enough "Cancon" is being aired, or more accurately, not enough Canadian writers, actors, and film crews are being hired. For what does get made, the networks and producers mostly just don't try, despite having all sorts of public funds, including funds from extra "taxes" on our pay TV bills to pay for TV and film development in Canada.
     

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