Show "Unavailable" But Is

Discussion in 'TiVo Stream 4K' started by Yudoka, Nov 25, 2020.

  1. Yudoka

    Yudoka Member

    75
    16
    Feb 12, 2015

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    Has anyone encountered an issue where a show or movie in the Stream shows as "unavailable" but if you go into the actual app where it lives it's there? So far I've seen this happen with the Disney's Maleficent and HBO's Titans. Both of these are available through the actual apps but not through the Stream, and won't even show up in My Shows folders since apparently something has to be "available" for the icon to even live there.

    Is this an acknowledged issue, and is there a fix for it that I may not be aware of?
     
  2. moyekj

    moyekj Well-Known Member

    12,302
    949
    Jan 23, 2006
    Mission...
    It's nothing new. TiVo can sometimes take weeks or months to add shows to their database, and until they have it in their database you can't add a bookmark to it. It's been that way for many years on DVR platform and didn't improve with TS4K.
     
  3. Yudoka

    Yudoka Member

    75
    16
    Feb 12, 2015
    Gotcha. So its just generally a problem and not just this device. Thanks for the info!
     

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