Should I get Lifetime Service?

Discussion in 'TiVo Premiere DVRs' started by Plamar, Feb 19, 2011.

  1. lujan

    lujan Active Member

    May 24, 2010


    No, I haven't been around that long. The Premiere is my first TiVo.
  2. Joe01880

    Joe01880 I love my TiVo

    Feb 8, 2009

    I have been around a while, since my first DTV Tivo which was when DTV was a young company. I had a BUD so the little dish was very inviting and the TiVo interface was just the coolest thing, still is to me anyway. I feel the best one can hope to do is break even with lifetime and thats on resale if you have had no hardware issues during its run. Im sure there are exceptions with TiVo's that have lifetime service for 8+ years, still all OEM and running strong. I dont have that kind if luck with electronic anything and like another person said. If something new and exciting comes out, i want one!
  3. jayn_j

    jayn_j New Member

    Oct 29, 2010
    Milwaukee, WI
    I bought my Premiere with the first Woot deal back in September ($169). Signed up for monthly to decide if I wanted to keep it.

    Last week I decided to go with lifetime. Went to the TIVO page and set it up with the coupon code. It came back and told me that I couldn't upgrade until I had completed a 1 year commitment in October.

    Funny thing is that it now shows the commitment, but the webpage showed no commitment before I tried the upgrade. I called but two different CSRs have insisted that all TIVOs have a 1 year commitment no matter when or how they were purchased.

    I really want to give them hundreds now. However, this is kind of torquing me off and I am likely to drop plans for lifetime and kill the box once the commitment is over.

  4. pdhenry

    pdhenry Oh, my aching back

    Feb 27, 2005
    There's a 30-day period during which you can cancel or change the contract, but otherwise all new service subscriptions have a one-year commitment. After the one-year period, any changes to the contract also incur a one-year commitment, I think.
  5. jayn_j

    jayn_j New Member

    Oct 29, 2010
    Milwaukee, WI


    OK, I guess so. At the end of the trial period, I was still trying to get TWC to connect a tuning adapter and get a cablecard authorized.

    I cancelled the lifetime request and will go month to month until the TWC commitment is satisfied. Then look at DISH and other alternatives.
  6. wireless200

    wireless200 New Member

    Apr 15, 2004
    So under My Account it doesn't give you any option to upgrade the plan in the future payment plan column? Keep calling and asking and if you don't get anywhere try to speak to a manager. They have a lot of latitude in what they can give.
  7. jayn_j

    jayn_j New Member

    Oct 29, 2010
    Milwaukee, WI
    Not the point. I was looking to add a unit and consolidate everything with lifetime. Yes, it let me specify a future upgrade to lifetime, but would not let me do so until after 1 year at $12.95. It scheduled the upgrade for the future.

    I'm just upset by the "no" attitude of their CSRs right now, and probably will decide to try something in a week or so. Have to admit that I am getting more and more nervous about a 3 year payback period on lifetime, especially considering the last quarter's numbers.
  8. orangeboy

    orangeboy yes, I AM orangeboy!

    Apr 19, 2004
    East Moline, IL
    Although not directly answered in yesterday's earnings webcast, it was mentioned that the current promotion was "seasonal", and would last through the first quarter (which is reflected on the website, mentioning "offer extended to 3/31/11). Does this mean a new offer starts on 4/1? Remains to be seen. However, the hardware revenue reflected the biggest loss due to the very same promotion. It sounds like the promotion was a test of longer term returns with the increased monthly rate.
  9. bradleys

    bradleys It'll be fine....

    Oct 31, 2007
    A combination of lifetime service and a desire to have that next new thing is why I have a TiVo on all my TV's. A TiVo with a lifetime sub doesn't get retired or replaced - it just moves to another TV.

    There is no way I would pay the monthly subscription cost for 3 separate TiVos!

    I have had the series 3 since Christmas 2007, the HD I purchased in 2009 and the Premier I picked up just last Christmas. I did have lifetime on the s2 but was able to do a transfer of that lifetime to the HD at a discount when I purchased. It made sense because without HD I knew I was going to want to eventually retire that box. But I used that box since what? 2006? Yeah, I think lifetime is a great deal!

    That is the value of lifetime service - once it is paid for I can use it forever!
  10. LoneWolf15

    LoneWolf15 Jedi Pirate Ninja

    Mar 20, 2010
    The Mitten...
    At this point, I'd go with the three-year deal, if it is an option.

    I have Lifetime, but I got it from a grandfathered Series 1 bought on Craigslist for cheap. Otherwise, I probably would have gone three-year myself. TiVo will have a new, better unit by then, and you'll probably want it. With no way to transfer the old subscription, the most you can do is sell the unit.
  11. lessd

    lessd Well-Known Member

    Jan 23, 2005
    I respectfully disagree about your three year idea, a TiVo today without Lifetime has almost no value as TPs are selling new for $50 to $90, ones with Lifetime have value that in many cases is greater than the original cost of the lifetime, but even if you only get back 1/2 the lifetime cost it a better deal than $9.95/month X 36 months and you don't have to make an upgrade decision at the 3 year mark, but each to their own.
  12. slowbiscuit

    slowbiscuit FUBAR

    Sep 19, 2006
    In the ATL
    Agreed, you will likely get back all of the sub cost if you ever resell the unit (if not more), so it's essentially free. There's a stock Tivo HD w/lifetime that's already been bid up to $365 on fleabay right now, for example.

    Not a good idea to get a 3-year plan, especially if you can get MSD.
  13. ThreeSoFar

    ThreeSoFar FourNow...WaitFive

    May 24, 2002
    Well said, peeps.

    Lifetime gives resale'll get 80-110% of the extra lifetime cost back when/if you sell it in 3+ years.
  14. marksanctuary

    marksanctuary New Member

    Apr 26, 2004
    Lifetime! I have had my machines for way longer than the cost of the lifetime.
  15. cybah

    cybah Tivo Addict

    Mar 3, 2003
    Boston, MA
    Absolutely get the lifetime if you can afford it.

    I was an early Tivo adopter, and regretted not getting lifetime on my S2. After 2 years @ 12.95/mo, lifetime would have paid for itself. I gave that S2 to a friend who still uses it.. almost 10 years later! Lifetime would have been worth it.

    Then of course, I made the same mistake again with my Humax. The Humax I know I'll keep until a blu-ray combo unit comes out (if it ever does). I wish I had gotten the lifetime, the Humax will continue to get use out of it as a bedroom Tivo (Its nice as a all-in-one in there w/ the DVD player and looks good on a HDTV Set too).

    When I got my TivoHD, I decided to get the lifetime. Glad I did. When I was laid off, it was nice knowing that the HD was paid for (one less monthy charge to worry about!). I figured I'll get at least 3-4 years out of the Tivo HD before I am ready to upgrade. And I did. I purchased my TivoHD in July of 2008, and almost 3 years later, Lifetime has paid for itself. I know I'll get another 2-3 years outta my Tivo HD OR It'll be given to a family member for years of more use.

    I just bought a Premier on a great deal (49.99!!!), and now I pretty much won't buy a Tivo without Lifetime now. So I just bought the lifetime again. Again, its a HD Model, so I know I'll get at least 2-3 years outta it. I'm not not in fear of the technology changing in the 2-3 year period, so I know I'll get my money's worth.

    So the bottom line is, if you can afford Lifetime, get it. It may not always be there!!
  16. Worf

    Worf Well-Known Member

    Sep 15, 2000
    Stupid question about Lifetime - if I buy lifetime on a unit using MSD, does it mean it's only valid as part of an MSD? Or is it just treated as a "good customer" discount on lifetime?

    What happens if the "full service" TiVo (currently on Lifetime) is removed - does the MSD lifetime disappear or...?
  17. MikeSp

    MikeSp Member

    Mar 2, 2010
    After purchasing a new Premiere with lifetime and putting lifetime on my S3, Comcast keeps raising their rates to the point that I would like to switch to DishTV which means abandoning my Tivos with the costs of both Tivos and both lifetime service plans down the drain -- I now feel trapped by Tivo and Comcast plus Tivo (to my knowledge) does not even have a fully functional free Android app but Comcast and other providers do -- even PlayOn does.

    IOW -- if I had it to do over, I would not have purchased lifetime thanks to Comcast and their price structure.

  18. ThreeSoFar

    ThreeSoFar FourNow...WaitFive

    May 24, 2002
    FWIW, Comcast was overcharging me for some time. My bill said "digital package, includeing cablecard" and then "four additional cablecards @ $9.25 each" or something like that. But we have only three cablecards. They fixed it back some months and credited the amount.

    But the lifetime value is still there--if you hadn't lifetimed it, you'd be lucky to sell it for $50. With the lifetime, $300, probably more.
  19. slowbiscuit

    slowbiscuit FUBAR

    Sep 19, 2006
    In the ATL
    <shrug> You can easily sell these on fleabay, so your statement is 100% incorrect.
  20. billandre

    billandre New Member

    Nov 15, 2006

    I was thinking about upgrading to Premiere with Lifetime but I ran into what appears to be a disconnect in Tivo pricing. On the main Tivo webpage it says you can get a Tivo Premiere for $99 with a one year monthly committment of $19.99 but then when you go to the upgrade page, they want $269.99 for the box and $199 for the Lifetime subscription. If I were to buy a Premiere unit off of eBay what's the deal on the code someone mentioned to get a Lifetime subscription at a reduced rate?

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