SF Bay Area Comcast new HD

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I have the channels listed but still no program data, it strange my Comcast DVR has all the program data. Does anyone have any idea how long it normally takes for Tivo to catch up ?

 

Odd. Do the channels show up in you "Channels I receive" with the call letters, or just blank? Check that you have them selected in your "Channels I receive" setting, and that you have connected recently. My tivo received program data the same day the call letters populated.

 

Its strange, the call letters are all in there and correct just no new program data for all the new HD channels that were added. I received the fall update yesterday and have connected since.

I would be grateful of any help.

 

Noddy,

I had the same problem and believe it or not if you redo the initial Guide Setup it will reload the program data that is missing, at least it did in my case. Go to " Messages and Settings " then to " Restart or reset system" and select "Repeat Guided Setup ". Follow all the prompts and that should do the trick, it will take about 20-30 minutes to do but it did work for me. Hope that gets it done for you.

Laters,
Mikef5

 

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Thanks Mike,
that did the trick

 

Glad that worked for you
You can thank Keenan from the Avs Forum for that tip. I still haven't figured out why it worked but it did so I'm a happy camper.

Laters,
Mikef5

 

"repeat guided setup" didn't fix the problem for me though - still no program data. I live in foster city. maybe I need to wait a few more days.

 

Everything shows for me. I wasn't seeing the new channels in the yahoo tv listings, emailed them and now, three days later, they are there! Maybe a coincidence, but this is way faster than the time it took to get scifihd in the listings.

 

I'm in Sebastopol, Sonoma county. The S3 has had the added HD channels for over a week, but still no guide info. The S2 still does not show the added channels. (And yes, I have rerun the guided setup on both)

The big problem: the S3 WILL NOT accept a manual record when there is no guide info. Anyone else see this problem?

BTW I have had no problems with my limited use of Netflix streaming - works fine for me.

 

Can you see all of the channels you listed? if not, what plan do you have? I have Digital starter (TivoHD + MCard) and I get everything except for (No premium) the following channels which are on the guide but no picture/sound.

731 SPDHD - Speed Network HD
749 HALLD - Hallmark HD
755 TRVLHD - Travel Channel
756 SCIHD - Discovery Science HD
757 NGCHD - National Geographic HD

 

In the Tri-Valley, only 741 FXHDP shows up in the guide but it still isn't activated

 

It has been a month: I talked (again) to TIVO help-desk, still no progress from them on Guide Info, still will not do a MANUAL RECORD when there is no Guide Info.

Any one know where to send comments that actually get someone's attention?

 

No joy on Speed, FX or Bravo in Santa Clara (95054). Doesn't show up on the cable box.

 

I don't get any of those in the Cupertino Foothills either. I can understand not getting Speed or FX because I don't think I get the SD versions of those, but I do get Bravo in SD so not sure why we don't get the HD version... I wish we did. Wouldn't mind seeing Top Chef in HD...

 

Here in Fremont, I get guide info for FXHDP but when I try to watch it, I get a message that says I may need cablecard decoders to view this channel...strange???

 

Not really expecting to get a real answer, I used the Comcast support email link to ask when I might see these new channels appear.

As expected, I got a "non answer" answer. Basically sounded like boilerplate saying that they're "committed to adding HD channels" and couldn't give "specific details" about the launch of new channels.

I was going to paste it in here, but there's some semi-legalese at the end that says that "dissemination is prohibited", so I figure I best play it safe.

 

Here is a link to the AvsForum where I posted about what Comcast is going to do about the digital shift and the addition of the new channels that most of the Bay Area didn't get, due to bandwidth limitations.
Here's the link.... http://www.avsforum.com/avs-vb/showthread.php?p=15702326#post15702326

If you are interested in what Comcast is doing in the Bay Area that is another place to go and that's where I post at most of the time .

Laters,
Mikef5

 

Thanks Mike. How odd that today I was just wondering where all those new channels are. I post on AVS, then read here sending me right back to your post a bit above mine. Haha. Glad to hear we are getting them. I hope soon, though. I'm so disappointed I can't watch Top Chef in HD.

 

Glad this helped you. As far as when you'll get those channels is dependent on how many DTA's they have to get out there in your area and how fast they can get them to those customers that need them. Once they have that done, they'll do the shift to digital and add those new channels to your lineup. Personally, I'm waiting for DOCSIS 3.0, which should be added next after the digital shift for cable is done. I'm in a 1 GHz area so I'm lobbying Comcast to make this area one of their first areas to get that upgrade since there is room to do that right now.

Laters,
Mikef5