I am using voip from MyPhoneCompany (1 year and quite happy with it). I can't get the initial setup call to go through. I've set the dial-out prefix to ,#019 or ,#036 or ,#396 I've set the call waiting to *99, or *70, I keep getting "Phone in use". The phone's not in use and the tivo is plugged directly into the voip box -- there's no phone plugged in at all. Help!