I'm really, really p*ssed off with the people that ran Setpal/Novapal. When I first bought the box it didn't work and had to be repaired (Dry joints on the memory chips, apparently). I never got a refund for my postage! Then, those flippin' adverts that they introduced on the EPG. When I bought the box it didn't have them and there was no mention of them as a future feature. Despite this, Setpal forced them down my throat. Then, Setpal go bust and their successors decide to CHARGE for an extended EPG. More money spent on the bl**dy setpal box. And to put icing on the cake "someone" decides to change the transmissions such that it renders my box completely useless as Setpal scrimped on the design!! I mean, the thing is less than four years old. I must have spent an extra fifteen quid getting what was a fairly expensive box repaired and upgrading the EPG and for what? A pretty ineffective door stop! Grrrrrr!