Series 3 Verizon FIOS HD compat?

Discussion in 'TiVo Series3 HDTV DVRs' started by mchad, Sep 12, 2006.

  1. Apr 9, 2019 #2221 of 2231
    Merrick2019

    Merrick2019 New Member

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    0
    Apr 8, 2019

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    Yes. S3 OLED. Cannot decode MPEG4 (which is perhaps five channels on FiOS).
    There are varied responses - some channels simply give grey screen - others pull up the cable card error screen that says, "

    For instance, all of these cards now successfully decode channels 532/WHUT PBS HD and 533 WJAL SonLife HD. The next two channels are 550/USA HD and 552/TBS HD. Those simply give gray screen. After those is 553/FX HD and that throws the cable card error screen. After that some give simple gray screen and some give the cable error screen. And of course we're talking about four separate cable cards here, so I gathered information across that range of channels for one card.

    532/WHUT PBS HD (successfully tuned)
    513000kHz
    QAM 256
    Signal Strength 86
    Signal Lock Yes
    Program Lock Yes
    SNR 34 dB
    Video PID 0x439 (unknown)

    533/WJAL SonLife HD (successfully tuned)
    531000kHz
    QAM 256
    Signal Strength 86
    Signal Lock Yes
    Program Lock Yes
    SNR 34 dB
    Video PID 0x515 (unknown)

    550/USA HD (not tuned, gray screen only)
    135000kHz
    QAM 256
    Signal Strength 50
    Signal Lock Yes
    Program Lock Yes
    SNR 28 dB
    Video PID 0x19C9 (unknown)

    552/TBS HD (not tuned, gray screen only)
    567000kHz
    QAM 256
    Signal Strength 90
    Signal Lock Yes
    Program Lock Yes
    SNR 35 dB
    Video PID 0x1AB9 (unknown)

    553/FX HD (not tuned, cable card error message)
    291000kHz
    QAM 256
    Signal Strength 81
    Signal Lock Yes
    Program Lock Yes
    SNR 33 dB
    Video PID 0x1C67 (unknown)

    Channel 550/USA HD looks too weak and does report corrected frames. 552 and 553 look perfectly good, report no corrected frames, they look like they should be decoding. I just don't get it. That's part of why I'm finding it hard to believe the TiVOs have a problem.

    Any thought?

    Thanks!
    Merrick
     
  2. Jun 9, 2019 #2222 of 2231
    sender_name

    sender_name I remember XM 202!

    307
    53
    Feb 11, 2005
    Northboro Ma
    Similar Grey screen issue here in Massachusetts and I was trying just now to see if there is any way for the Tivo series 3 to tell me if it's an MPEG 4 channel.. I started another thread but was reading through this one and saw your issue. They really are helpless as at no point did they mention the mpeg 4 mpeg 2 issue which should have been an immediate thought for a series 3. I have 2 of them with lifetimes and if I can't get local channels there is no point. Maybe I can get some OTA antennas to see if that works..
    Ha...

    And a bizarre thing which contradicts any MPEG 4 issues is for 2 channels, 518 and one other...I get audio only and if I leave it paused I will eventually get picture too but have no ability to rewind/pause just a play triangle overlays with no buffering. If I "live tv" to the other tuner and then back to 518 the picture is gone again..
     
  3. Merrick2019

    Merrick2019 New Member

    7
    0
    Apr 8, 2019
    I am even more convinced this is a game that Verizon is playing. My third TiVo - a Roamio Pro - just developed the IDENTICAL problem today. I was unable to get anyone who can do anything for real on the phone because Verizon pretty much only provides reasonable service between 9 and 5, but the tech I got saw that my service had been suspended. Don't have any idea what that is all about - will have to wait until tomorrow to rectify it - but the tech said my problem is because my account is suspended. Here's the thing - I'm sending this message over my FiOS internet connection - which is working just fine thank you very much - and I am still getting all DC FiOS channels 533 and below even though my account is supposedly suspended - and NO channels ABOVE 533 - EXACTLY like what has been going on on the two Series 3's I wrote about two months ago. When my account is suspended?

    They obviously have a variety of switches they can throw and whatever switch they threw didn't effect my internet or my phone at all and only affected half of my cable channels - JUST LIKE TWO MONTHS AGO.

    This is REALLY aggravating, but I think they made a mistake and did something that allowed me to see under the hood.

    When I talk to them tomorrow I will report on what I find out.
     
  4. sender_name

    sender_name I remember XM 202!

    307
    53
    Feb 11, 2005
    Northboro Ma
    Well my one saving grace COULD be that they sent out 2 techs...One had experience with cable card issues and he said someone with a Cable Card TV (Not a tivo) was also experiencing the same problem in my service area...So they are kicking it back to the distribution hardware for further investigating...Time for credits...At this point the only TV we're watching is HGTV, NESN and local channels...So it might be time for OTA (if I can get the channels) and a cord cut...
     
  5. aaronwt

    aaronwt UHD Addict

    23,519
    1,227
    Jan 31, 2002
    Northern...

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    Sounds like they screwed up your cable card on the account. I've had this happen a couple of times on FiOS. Where the result was like you. With only local channels showing up. The solution for me was to get a new cable card. After having them troubleshoot for two hours the first time, I wasn't going to deal with it any more. So I got a new cable card. And the second time I didn't waste my time and got a new cable card right away.

    Sent from my Nexus 7(16GB)
     
  6. sender_name

    sender_name I remember XM 202!

    307
    53
    Feb 11, 2005
    Northboro Ma
    Following up on this..Massachusetts...I have not been getting Fox Sports 2 HD (CH 584) but have been getting SD Ch. 84. I called ages ago to report this and they told me that it's no longer part of my package...whatever...So whenever I turn it I get a grey screen and nothing...Well today when the tech came out who knew WAY more about tivo stuff (I guess he's their go to tivo guy) he looked it up and sure enough THAT channel was (and has been for a while) an MPEG4 channel. I never noticed because every other channel that shares that frequency was something ridiculous that I would Never watch..Like GEM network and some religious stuff...
    So we then looked up the channels for the 2 frequencies I am not getting 495K and 537K and ONE channel in the group, 546, was listed as MPEG4 which was quite odd as it was believed that you would not switch over 1 channel on a frequency...
    So I remain convinced that local channels have been switched to MPEG4 and nobody as of yet at FiOS can tell me that or knows how to find out. I am waiting for the knowledgeable guy to call me back to discuss this. I might TRY and call tomorrow if i have 2 free hours to sit on hold.
     
  7. HerronScott

    HerronScott Well-Known Member

    7,575
    1,111
    Jan 1, 2002
    Staunton, VA
    Sounds like time to look around for a used Roamio (we took advantage of one of the TiVo longtime user upgrades back in 2015 to move from 2 S3 OLEDs with lifetime to 1 Roamio Pro with lifetime and have been happy with the move).

    Scott
     
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  8. Martin Dineen

    Martin Dineen New Member

    1
    0
    Jun 25, 2019
    Roamio with cable card and FiOS. Had TiVo on phone, and two trucks (FiOS supervisor and tech) on site. Couldn't sync (3rd) card, so Tivo agreed to send new device. Am told this device will be both cable card and OTT. After hanging up on TiVo, the FiOS supervisor got everything working. Note, importantly, only cable feed hadn't previously worked (was able to use all apps, eg Netflix). After FiOS supervisor left, the box completely shut down; no cable feed and no apps. Roamio box completely non-functioning. #1 Question, why no apps? #2 Question, when will new TiVo box arrive? TiVo told me it's in-transit, but when I called for FedEx tracking number, me TiVo told me let that will let me know when they know. Nine days, and counting. Bizarre. Feedback greatly appreciated.
     
  9. sender_name

    sender_name I remember XM 202!

    307
    53
    Feb 11, 2005
    Northboro Ma
    you should put this in the Roamio forum...
    TiVo Roamio DVRs
    maybe a mod can move it.
     
  10. HerronScott

    HerronScott Well-Known Member

    7,575
    1,111
    Jan 1, 2002
    Staunton, VA
    If you don't have any apps, it sounds like no Internet connectivity (which could go along with no cable as well). Only TiVo can answer your second question.

    Scott
     
  11. sender_name

    sender_name I remember XM 202!

    307
    53
    Feb 11, 2005
    Northboro Ma
    Yes...I was going to propose pinging the tivo from a pc and looking for it on your domain under your router table/map...
     

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