I am so grateful to these forums...... I have the original Series 3 with Lifetime service. It stopped working last week. I sort of blanked out and bought a new Premier with Lifetime service, about $500 in total. Then I realized, what am I doing, that S3 has lifetime, I could either try to fix it or even sell it broken. I researched, and it sounded like I just needed a new hard drive, so I ordered one from Weaknees. Meanwhile, I was working with the new Premier. OMG we all hated it. Ok, minor issues of missing the clock and the names of shows recording on the front panel..... then the Premier began freezing up, and had to be unplugged to get it moving again. After reading the forums here, I learned it is a problem with the Premier not responding to the remote commands, not that the Tivo is actually freezing up. Well, same result. (At least the S3 has buttons on the front so you can run it without a remote if you had to!) Today I installed the new hard drive in the old S3, and that was easy enough, and I am not a techie, just a 50+ year old Mom of 4. (The amount of DUST inside the unit was unreal too) I installed the 2 cablecards myself (cablevision no longer rolls out for this). And we are back in business! I LOVE my Series 3!! I see no improvements in the Premier worth keeping that unit. I might, if it worked correctly, for another TV here. But I will return it to BB in the morning, cancel that lifetime service and get my $500 back.... I would love to get an Elite someday, but will wait for the bugs to be worked out..... I remember there were some issues with the Series 3 in the beginning, but I was surprised at the Premier, since it has been out for awhile. I am not sure if it was just a faulty unit, or something they all do.