Hello, I have an original Series 3. I noticed it wasn't downloading data and I noticed it was failing with an S03 error. After doing some research online, someone said that clearing program info and to do list fixed the problem. I started this today, and after more that 4 hours it was still doing this. I called Tivo. They said that it should not have taken this long. They suggested I do a kickstart-57, which I did. The green screen came up and lasted for about 10-15 mins then the system rebooted. It is now stuck in this loop. Is this normal?