Series 3 HD not responding to remote

Discussion in 'TiVo Help Center' started by jayteee, Mar 14, 2021.

  1. Larsenv

    Larsenv Member

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    1. I don't need that much space.
    2. Buying it used is cheaper.
    Do you think the hard drive we're using is the problem?
     
  2. dianebrat

    dianebrat wait.. I did what? TCF Club

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    the answer is a very positive "maybe" the best test is to (no surprise here) try a different drive ensuring that it's passed a LONG pass of the manufacturers diagnostics.

    I just can't see buying a used drive, ever, just the time taking it in and out and formatting it, and testing it makes it not worth the $25 it cost on ebay.
     
    HerronScott likes this.
  3. Larsenv

    Larsenv Member

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    @ThAbtO @dianebrat Buying a new drive would be a last resort.

    Good news though - I think we've made some progress!

    I don't know what happened, but the TiVo has not restarted in at least 11 hours. Hopefully the replacement caps helped it. I've been pinging the TiVo from a computer on the network by running curl on the IP every 20 seconds.

    However, the TiVo is stuck playing the red looped background that appears on TiVo Central. No text or anything. Buttons don't respond, but the TiVo recognizes them being pressed.

    Should we go ahead and put in a fresh restore image in the hard drive? Because Diane said that TiVos with bad capacitors can somehow corrupt the drive.
     
  4. lhvetinari

    lhvetinari Ambassador to the City of Chicago TCF Club

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    Restoring a good image to a possibly bad drive is only something worth doing if you don't give a monkey's backside about wasting time.

    I'm sorry if I come off like an A-hole, but you seem intent on ignoring the advice of people well-experienced in the TiVo arts. I'm not sure why. 1TB WD Red Pro drives can be had for 60 dollars from B&H Photo with free shipping, and they're basically the golden standard in TiVo-land.

    Did you ever disable intellipark/idle? That could be causing issues too, but frankly I wouldn't trust a used drive in production. Trust me, I've broken the rules (used a desktop-grade 7.2k hard drive in a Premiere) and paid the price (dogsh-- performance, and power supply death). I didn't care because it was a spare screw-around unit, but that's me.
     
  5. Larsenv

    Larsenv Member

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    Well, I reformatted the hard drive last night (used Disk Utility on Mac to write random data and then zeroes)

    Then I used the WD Diagnostics tool. It passed both the SMART test and the extended test, so I think the drive is fine after all.

    Finally, I restored the image with WinMFS.

    The TiVo still rebooted once after doing guided setup...

    I wanted to try disabling IntelliPark, but I don't think we have a computer with direct SATA connection. We mostly have Macs, drive adapters, and Parallels Desktop on my Mac.
     
    Last edited: May 5, 2021
  6. Larsenv

    Larsenv Member

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    Jun 8, 2020
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  7. dianebrat

    dianebrat wait.. I did what? TCF Club

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    boston'ish
    <broken record> another drive </broken record>
    However you're not doing yourself any favors but not verifying intellipark is off.
    It's a case of trying to resolve an issue when you don't have all the proper tools and a Windows or Linux PC that you can directly plug the drive into and run the standalone drive manufacturer tools like long diagnostics and intellipark adjustments if needed.

    Also, are you using a known good clean image from somewhere else? or are you using a backup of this Tivo?
     
  8. Larsenv

    Larsenv Member

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    OK, so I finally am home from college and fired up the TiVo.

    The drive is probably not the problem. Zero bad sectors on the drive. I tried disabling IntelliPark with hdparm, but idk if it worked (most of our computers are Macs... the others are just Windows laptops)

    And yes, the source of the restore image is none other than ThAbtO.

    It seems to be doing better if it's left in standby (which is what an old post on this forum suggested to do). It only restarted once during that time in the past 2 days, and it conveniently leaves it in standby. But it just froze when I watched a recording, while recording with both tuners.

    Also, when you play the startup intro, the screen goes blank for a minute before and after playing it.
     
    Last edited: May 9, 2021
  9. Larsenv

    Larsenv Member

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    Jun 8, 2020
    Texas
    @dianebrat Sorry for bothering, did you see the post above? I've been on a quest to fix this TCD652160, and I do not want to end it on a high note.

    Just some additional information: I'm monitoring its uptime on my computer, and sometimes the system is restarting even while it's in standby. It got stuck restarting for 20 minutes about an hour ago, yet I haven't touched the TiVo.

    I thought maybe I could try using component/composite because I read about HDMI causing some problems.

    I also heard it could be a motherboard problem because of a "bad chipset" according to WeaKnees, but their repair service for it is expensive ($180).

    I really doubt it's a problem with the hard drive, unless the TiVo hates it for some reason (but it obviously runs with it). I don't have a direct SATA port to disable IntelliPark with wdidle3, and I'm not sure if the drive even has IntelliPark.

    Also, I checked the logs on the TiVo, here's what I found.

    IMG_9093.jpg

    I couldn't find much information on what "Thread died due to signal 11" and "Invoking rule 834: rebooting system" means.

    Thanks for your help so far.
     

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