Series 3 + FreeAgent Pro = no 9.4?

Discussion in 'TiVo Series3 HDTV DVRs' started by AbMagFab, Aug 1, 2008.

  1. Aug 6, 2008 #121 of 189
    AbMagFab

    AbMagFab What happened, TiVo?

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    TivoPony specifically said they aren't making a software update. I don't think he out-and-out lies, so I believe him.

    But he didn't admit to locking out the FAP users. He didn't directly lie, but frankly, to me, misleading as much as he did is the same as a lie (I was brought up that way, sorry).

    In any case, Tivo certainly has the right to block us all. But I don't see how anyone could be fine with that. Why should I be punished for adding a FAP, if it works just fine for me? I've never called their technical support. If I have a problem with it, I'll change it out. If lots of people call, just tell them it's unsupported or something.

    I think it's horrible business practice to simply lock us out of an upgrade (for now) without telling us openly, and without giving us the option (e.g. "we can upgrade you, but if it breaks, it's your problem").

    Very very lame of Tivo, and TivoPony, IMO. For the first time in forever, it will make me think twice about buying another Tivo or recommending one to friends.

    (I have 6, plus I pay for 6 more for my family across 3 accounts, and I've converted easily 20+ people to Tivo over the years, who in turn have converted many more. That's how Tivo works... but they are screwing up this time around with the people who are at the core of the word-of-mouth marketing. Really dumb move.)
     
  2. Aug 6, 2008 #122 of 189
    MichaelK

    MichaelK Active Member

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    I think the timeframe is a major factor here.

    if come January 1, 9.4 isn't out for FAP folks then that's one thing. If come tomorrow they roll it out that's another.

    Also- has everyone without a fap gotten 9.4? I dont have a problem either if they took their normal 'random' list and happened to reorder it so that all us FAP's wind up in the last normally scheduled batch.

    I think we've gotten much more "official" info from TivoPony then is normal for a company with several million customers.

    So I wont crucify them just yet.

    Myself- I'd actually be much happier if they would just have an approved 1tb external drive then I'd gladly dump my remaining FAP. I dont want to move backwards in terms of storage space and I dont want to wind up in this mess again where the drive i buy winds up having problems and needs to get replaced again. I understood when i added the drive it was unsupported, but please give me a realistic supported option.
     
  3. Aug 6, 2008 #123 of 189
    AbMagFab

    AbMagFab What happened, TiVo?

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    That's the point - we simply don't know.

    In terms of everyone else, given that all new TivoHD's get 9.4, I think it's a safe bet that it's been turned on for everyone else at this point. Also, the YouTube area was synchronized with 9.4, and that's now presumed on for everyone (go to YouTube and note the message you receive on your FAP S3).

    Bottom line is, if they plan to give it to us next week, then say so. I think the vague silence around the FAP rollout is the problem.

    And they seem to forget that most of the FAP users are the people who spent $800 on a S3 when it first came out, and are the early adopters and the ones who are historically Tivo's most rabid supporters. Why mess with us this way?

    Unfortunately, they are manipulating many of us (me at least) into doing exactly what they want - replacing my FAP. I have half a mind to keep it and restore from a 9.4 image just to prove a point! :p

    No matter how this plays out though, shame on Tivo for the poor and intentionally misleading communications, and for screwing over (at least for now) their early adopters and strongest supporters.
     
  4. Aug 6, 2008 #124 of 189
    MichaelK

    MichaelK Active Member

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    NJ
    you probably have a point that some word about timeframe from them would be good to have.

    But I'm not ready at the moment to assume the worst that it's going to take months or years. And I really dont see how any one has been 'screwed over' at this point. What's the big deal- havn't been able to watch you tube videos for 5 days? That's the only thing missing. There are a bunch of nice tweaks to existing stuff, but i can still find the guide if i need it, i can still make 10 buttons presses to turn CC on or off, I can still play or delete everything in my npl, just with more keypresses.

    IN the past they seem to have done the right thing, in fact I think they are doing the right thing now but not just telling us all to go screw and disconnect the unsupported hardware they warned us way back when, and so i assume they will be reasonable in the amount of time they take to roll it out now that TivoPony said we are all getting it.

    obviously 'reasonable' is likely to be different for everyone. For me a few weeks even is no big deal. But my line of reasonableness stops at the point where the fall tv season starts. IF I need to get a new drive then I need to do it before the new shows start so when i nuke my now playing list I'm not nuking valuable new content. Not sure what others think- but that's my thoughts on timeframe.
     
  5. Aug 6, 2008 #125 of 189
    masterwick

    masterwick Member

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    This is the same dillema I am in. If my unsupported FAP is no good (with or without 9.4), then I would be willing to 'upgrade' to a supported 1TB, but not 'downgrade' to a supported 500mb drive. Also, I would like to know sooner then later if my FAP works with 9.4. If they release 9.4 to FAP users at the beginning of the TV fall season and my FAP fails, then that will really piss me off when I could have known earlier and not lost all my recordings.

    So I will give it a week or two for 9.4. If 9.4+FAP is not released by then I will go ahead and upgrade to another unsupported 1TB drive since there is not a supported 1TB drive.
     
  6. Aug 6, 2008 #126 of 189
    TiVoPO

    TiVoPO New Member

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    My FAP hasn't given me any issues, and I wouldn't mind upgrading it to a 1 (or more) TB drive, but it seems doing so does not enable the upgrade.

    And the one killer feature I absolutely must have is the tuning adapter/resolver upgrade before Phoenix rolls it out. I am one of the fortunate few here in Phoenix with S cards that don't cause me any issues. But that is only a matter of time. And I keep hearing that the time is now September. I am quaking in my boots!!

    So, is there a way to image the FAP and lay it on another drive that will work with TiVo S3?
     
  7. Aug 6, 2008 #127 of 189
    greg_burns

    greg_burns Now in HD

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    Slower...
  8. Aug 6, 2008 #128 of 189
    Grey Griffin

    Grey Griffin Member

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    I just received the 9.4 update. I'm not in the exact same boat as everyone else. I disconnected my FAP on 7/31 after having problems with it.
     
  9. Aug 6, 2008 #129 of 189
    nandopr

    nandopr Member

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    I received the 9.4 update. My external HD is a FAP. I forced a connection 30 minutes ago.
     
  10. Aug 6, 2008 #130 of 189
    TiVoPony

    TiVoPony New Member

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    Alviso,...
    As I'd said earlier this week, the rollout of 9.4 was still in process. We do appreciate that some of you want the new features immediately, hopefully the wait as we finish the rollout hasn't been too frustrating.

    We're now at the end of the rollout, if you don't have 9.4 yet you should in the next day or two.

    And I must say to those of you who advocated patience - Thanks. We do our best.

    Pony
     
  11. Aug 6, 2008 #131 of 189
    jbrennan

    jbrennan New Member

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    I got it this afternoon too
     
  12. Aug 6, 2008 #132 of 189
    tach32000

    tach32000 New Member

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    Jan 28, 2004
    I disconnected my FAP a days ago, and couldn't get the 9.4 update.

    Today it came through. I reconnected my FAP and have had no issues as of yet.
     
  13. Aug 6, 2008 #133 of 189
    AbMagFab

    AbMagFab What happened, TiVo?

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    See, sometimes the squeaky wheel does get the grease. Clearly the FAP users were on a list to get it last, and likely due to our noticing they decided to let us have it (IMO earlier than they planned).

    Good news for FAP users!
     
  14. Aug 6, 2008 #134 of 189
    AbMagFab

    AbMagFab What happened, TiVo?

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    Well, I got it too, but it killed my FAP. Doesn't matter much as I am planning to replace the internal drive with a 1TB, and this actually makes it easier as I can backup/restore now from the S3 w/out a FAP, and keep all my SP and WL.

    Whatever... this was still poorly handled by Tivo, especially if they intentionally kill FAP's as part of the 9.4 upgrade.

    I'd be curious if anyone upgrades with a FAP attached before 9.4, and keeps it through the 9.4 upgrade?
     
  15. Aug 6, 2008 #135 of 189
    Beantownbeanie

    Beantownbeanie Member

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    Apr 23, 2004
    Atlanta
    I have the FAP and when I got home from work today I had the update. It is working flawlessly (so far). woo hoo.
     
  16. Aug 6, 2008 #136 of 189
    TiVoPO

    TiVoPO New Member

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    Jun 10, 2004
    I too have survived the 9.4 update with my FAP intact, but the youtube stuff isn't working. It still shows the screen saying I need the 9.4 software, but I have it. Any ideas? Should I reboot it?

    Oops! Spoke to soon. It just kicked in. Very nice update. Glad we finally got it.
     
  17. Aug 6, 2008 #137 of 189
    Rdian06

    Rdian06 New Member

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    Apr 12, 2008
    Force a net connect and then try again.
     
  18. Aug 6, 2008 #138 of 189
    AbMagFab

    AbMagFab What happened, TiVo?

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    Feb 5, 2001
    Same problem here... looks like us FAP users are still on some list that they forgot to take us off of...

    I've connected 4 times and rebooted. No YouTube love on my S3 (formally with a FAP). My other 4 TivoHD/S3's all get YouTube, including the TivoHD I installed this afternoon.
     
  19. Aug 6, 2008 #139 of 189
    jbrennan

    jbrennan New Member

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    Jan 20, 2005
    My upgrade went smoothly with the FAP attached, and no problems to report. Also YouTube works fine so far.
     
  20. Aug 6, 2008 #140 of 189
    Langree

    Langree The Gimp

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    Apr 29, 2004
    Freezinmyass...


    How many rolls of tinfoil do you go through a week?
     

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