Series 2 DT Ethernet Network Help - Neither Gateway nor DHCP found

Discussion in 'TiVo Help Center' started by chainsaw54, Aug 26, 2007.

  1. chainsaw54

    chainsaw54 New Member

    3
    0
    Aug 26, 2007
    I have a Series 2 DT which is hard networked via its ethernet port. My Series 2 DT has been having networking issues since this past Friday, when a power outage occurred. When the TiVo first came back online, in my network settings it said the ethernet cable was unplugged (which it wasn't). I then did another hard reboot, and the TiVo then recognized that there was a network cable, and it gave a standard IP address. I then tried to configure the network settings using DHCP, but it cannot find the router (I get the NO7 message - "Gateway could not be located"). I have then looked at the back of the TiVo, and I get a continuous orange light flashing, which to me means there is some network interference or issues occurring. I then tested my laptop computer at the port, and everything worked fine. I have powered down my router, I have powered down the TiVo, I have unplugged all connections, etc. I lso have not changed my routers, or changed any network settings. The blinking orange light concerns me, though, and I am afraid this may be a hardware issue. Can anyone assist me by shedding some light on this issue? Getting frustrated - can't connect nor transfer shows!
    Many, many thanks in advance for all of your help!
     
  2. JacksTiVo

    JacksTiVo TiVo User since 2001

    451
    0
    Jan 7, 2006
    New Jersey
    You may have conflicting IP addresses on your network.

    Try doing the following in this exact order:
    Power off all devices on your network, i.e. PC's, modem, router, TiVo , printers etc.
    Wait 30 seconds
    Power up each device in this exact order:
    Modem - after it successfully restarts (all lights on), then power up the
    Router - after it boots up (again all lights steady), then power up your
    PC - after rebooting, then power up your
    TiVo.​

    This sequence allows your router to properly assign IP addresses without conflicts.

    If you are familiar with manually assigning IP addresses, then I suggest you give each device on your network a permanent IP address to avoid future conflicts.
     
  3. chainsaw54

    chainsaw54 New Member

    3
    0
    Aug 26, 2007
    Thanks so much for your response. I did what you suggested, but unfortunately, still not connecting. My TiVo still has the pulsating orange light of death next to the ethernet port (as opposed to a healthy flicker when actively connected okay). Also tried connecting through the "Phone & Network" section, but received an error (NO2) stating that the DHCP server could not be found.

    I'm really racking my brain trying to figure this out, but I am beginning to be fearful that this is a hardware issue. Any other suggestions?

    Many thanks again - it is much appreciated!
     
  4. chainsaw54

    chainsaw54 New Member

    3
    0
    Aug 26, 2007
    (bump)
     
  5. al8058

    al8058 New Member

    1
    0
    Sep 4, 2007
    I have had a message that says "Netwok Cable Unplugged" for a few days and now, it is not recognizing any programs through Tivo. I have ensured that all plugs are properly connected (I disconnected them and reconnected to make sure), and powered up the system with the same result. I clicked on the option to connect but it indicated that no connection was found. My internet is working properly so I don't understand why it indicates that it is unplugged. Any suggestions on what to do? Any help would be greatly appreciated. Thanks.
     
  6. jtrain

    jtrain New Member

    174
    0
    Jan 16, 2006
    Beaverton, OR
    Since recently moving my computer/router around, I've run into some network issues with my S2DT. This is more TTG related than anything, but I can see my computer on my TiVo as I can see the shows I've got saved on there...the caveat is that when I go to transfer a show, it says there are no DVR's on the network.

    I can see my music and photos, and listen/view those with no issues, it's just when I want to transfer a show from TiVo to computer that I get the above error message.

    I've got the TiVo wired into the router and the computer is set up wirelessly.
     

Share This Page