series 1 wont go through guided setup

Discussion in 'TiVo Help Center' started by tm501, Oct 31, 2011.

  1. tm501

    tm501 New Member

    16
    0
    May 22, 2006
    CT
    I have a phillips series 1 with lifetime. We have had uverse for quite a few years now and the last few days Tivo wouldn't complete a daily call. It would say call interrupted whihc is ridiculous because I was the only one home. I decided to sit down today and go through guided setup. What a HUGE mistake! I've been at it for almost 12 hours now. I go through al the test calls just fine, then on the program call screen it goes to download then after awhile download failed call interripted. I've tried setting th eprevix differently with the pause enter096pause pause and it still doesn't help. Could there be a malfuntion inside the box? Att his point I would just like to watch TV. I don't want to get rid of Tivo but I can't get it to work.

    Any suggestions? please!
     
  2. lpwcomp

    lpwcomp Well-Known Member

    9,461
    298
    May 6, 2002
    John's...
    The local access # might have been disabled. You should check to see if there is an alternate # or call TiVo support.
     
  3. lillevig

    lillevig Cold in East Iowa

    1,778
    1
    Dec 6, 2010
    Marion, Iowa
    Series 1 Tivos have a history of mothership connection issues (I think there is an entire thread on this). I can attest to this personally - everything from failed connections to problems processing the download data. If you do have a valid local number then just keep forcing the call to see if it eventually works.
     
  4. lpwcomp

    lpwcomp Well-Known Member

    9,461
    298
    May 6, 2002
    John's...
    Yes, it could be a bad internal modem. In which case, you could either use an external modem or install one of these and connect it to your network.
     
  5. lillevig

    lillevig Cold in East Iowa

    1,778
    1
    Dec 6, 2010
    Marion, Iowa
    Or get brave (and cheap) by trying the serial PPP method. It took me a while to get PPP working the first time but it did the job on a Series 1. I was also able to get it working with a serial to USB adapter for my laptop.
     
  6. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    If you search posts from about a year ago, and post from about a year before that, you'll see that November-December connection issues, especially for Series 1s, is becoming an annual occurrence.

    I think Tivo has trouble paying its phone bill near the end of the year, but that's just a guess.

    Another likely possibility is the infamously fragile Series 1 internal modems, that can suffer partial or complete damage from spikes on the line that most other equipment would never even notice.

    Before you do anything else, take the phone cord that goes to your TiVo and tie a knot in both ends.
     
  7. lillevig

    lillevig Cold in East Iowa

    1,778
    1
    Dec 6, 2010
    Marion, Iowa
    Haven't heard that one before. Is that the poor man's EMI filter?
     
  8. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    At the high frequency represented by the rise time of a spike, it's a lot of inductive reactance that isn't a lot of inductive reactance at voice frequencies.

    Of course wrapping it around a ferrite core would be even better.

    Which takes me slightly off-topic.

    I bet a lot of the "parts" at Radio Shack have markup that includes the cost of having it sit on the shelf or in the drawer for months before being sold.

    I wonder if they could make a big deal out of slashing those prices and move that stuff faster enough to make as much or more as they do now.

    Of course in the case of some of their products, like the horrible excuse for heat shrink tubing they've had for about 40 years now, they should also replace the cheap crap they carry with better cheap crap at a better price to get it to move faster.

    Okay, more than slightly off-topic.:rolleyes:
     
  9. lillevig

    lillevig Cold in East Iowa

    1,778
    1
    Dec 6, 2010
    Marion, Iowa
    Toroid, or not Toroid. That is the question....
     
  10. unitron

    unitron Well-Known Member

    16,576
    41
    Apr 28, 2006
    semi-coastal NC
    GUH-ROAN:D
     

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