Season Pass Problem

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by Herb S., Dec 26, 2006.

  1. Jan 1, 2007 #21 of 272
    TSpoonEars

    TSpoonEars Evil Brit.

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    Feb 27, 2002
    GMT-8

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    Add me to the list also.

    We just got back from vacation and noticed that most of our SP's on NBCW HD (the LA feed) and a couple on ABC were not scheduled to record. We had the same error as other posters - someone in the household modified the Season Pass - which is untrue. It also said to check our channel list and call DirecTV. At the moment we're stuck with manual recordings - not exactly what we are paying for :(
     
  2. Jan 1, 2007 #22 of 272
    steady teddy

    steady teddy New Member

    44
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    May 15, 2004
    Macomb, Mi.
    I also own a HR20 and, while many of the bugs have been worked out, it is still very buggy. However if the HR10-250 cannot record season passes correctly then this thing is essentially useless.
     
  3. Jan 1, 2007 #23 of 272
    addictsw

    addictsw New Member

    14
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    Mar 20, 2005
    I've just hit this again as well (I had hit it with 3.x once a few months ago).

    They key behind this problem is that nothing will show on the todo list, but if you look at the "Recording History" at the top of the todo list and look forward in time you'll see the shows you want with "Won't Record" next to them. If you select one and look at the reasoning why, it'll tell you that the season pass was modified (which is untrue).

    When this happened to me a few months ago on my other Tivo, I rebooted, used this "Recording History" trail to manually set those episodes up that it would have missed without my intervention (just a couple of days worth) and then waited.

    About a day later, all of the scheduled recordings behond my couple of days were back in the todo list.


    I just wanted to relay this approach as I've seen several alluding to doing Clear and Delete All... IMO this is a bit too drastic (not for all, but at least it would be for my near-full Tivo) to do immediately after detecting the problem...


    Hope This Helps,
    -addictsw
     
  4. Jan 1, 2007 #24 of 272
    deanooh

    deanooh New Member

    4
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    Mar 12, 2006
    I Too have the same problem on 2 of my Tivo HD units.

    I have call Direct tv twice. This last call Dec 30th, 06.

    They told me that they are aware of the problem since Dec.22nd with the first caller (maybe me) and that it seems to be affecting all the Direct tv Tivo units. They said they are working on the problem an will download a fix when it comes from the programmers.

    I have tried a restart and also a "reset the programing info and to do lists" and then a restart. I think since the Tivo has to download all the program data again it seems to work better, but in a day or two same thing. All the shows are not downloaded to the "Program list" even though it is in the "Guide"

    I am anxiously awaiting an fix, SO I CAN TRUST my tivo boxes again to get my season passes.

    Cheers,
    Dean
     
  5. Jan 1, 2007 #25 of 272
    noahsd

    noahsd New Member

    15
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    Nov 16, 2005

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    Add me to the list. I had the same exact problem with my nightly news SP. I just manually recorded it for a couple of days, and when I checked this morning, the SP had corrected itself without any intervention. Go figure. I am hoping that D* had figured out the problem and fixed it. Check out your problem SP's and see if the upcoming episodes are now checked. BTW, I am running 6.3b.
     
  6. Jan 2, 2007 #26 of 272
    Cy Jervis

    Cy Jervis New Member

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    Apr 22, 2002
    Florida
    A complete clear helped somewhat but my Tivo is still messed up. Happy new year from DirecTV.
     
  7. Jan 2, 2007 #27 of 272
    ericL

    ericL Abbie Normal

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    Jan 6, 2002
    Raleigh, NC
    This is well-chronicled here:

    http://www.tivocommunity.com/tivo-vb/showthread.php?t=332166

    Bottom line is that it looks like SPs and/or Wishlists (for me it almost never affects SPs but WLs are completely empty when it happens) are going to be potentially unreliable until they find a fix. My experience is that everything goes back to normal a little after the next indexing after a reboot, however, it can get screwed up again.... and again...

    This thread is the first time I've heard that it's happening with 3.1.5f. That's truly a bummer. I've been using my copy of 3.1.5f I have on an extra disk as my safety blanket that I can always go to if needed. First, for the audio dropout problem, which seems to be fixed with 6.3b and now this -- but it sounds like it's not a reliable fix for this one.
     
  8. Jan 3, 2007 #28 of 272
    Rob Dawn

    Rob Dawn Member

    144
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    Aug 16, 2002
    Colorado...
    Add me to the list!
    Problems with OTA channels, local sat channels, and 'cable' channels - so pretty much ALL channels!!

    If the HD TiVo Season Passes aren't going to work, there is NO reason to be staying with DirecTV!!! :mad:
     
  9. Jan 3, 2007 #29 of 272
    hybucket

    hybucket Member

    645
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    Nov 26, 2004
    You will have the same Season Pass problems with any TiVO, from what I understand, whether with DirecTV or cable or OTA.
     
  10. Jan 3, 2007 #30 of 272
    purduelion

    purduelion New Member

    24
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    Jan 13, 2004
    River...
    I have seen this issue since Nov. Bummer. I don't mind paying directv for Tivo service, but this is not the service I expected when I agreed to pay for it. I pay for Tivo so that I don't have to check or worry about recording things.
     
  11. Jan 3, 2007 #31 of 272
    hybucket

    hybucket Member

    645
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    Nov 26, 2004
    It would seem to me that EVERYONE would say that. And be royally po'd that this is happening and, as they say, just not take it anymore and demand to know (from either TiVO or D*) when this situation will resolved. Unfortunately, that does not seem to be the case, although it seems that D* is aware of THIS problem, according to a posting or two here.
     
  12. Jan 4, 2007 #32 of 272
    purduelion

    purduelion New Member

    24
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    Jan 13, 2004
    River...
    Update -

    Last night, nearly every show I had planned with Season Passes had at least one missing recording coming up in the next 2 weeks. When I manually found the show in the guide, and set a manual record, it showed up in the TO-Do-List, but then another show disappeared. I got fed up and now I will just look forward one day at a time.

    Now the weird part is that when I woke up this morning, all of the season passes were showing up perfectly in the To-Do-List. There was no phone call, no indexing/GCing, no nuthin.

    I think something is funky with the guide data like others are saying too.
     
  13. Jan 4, 2007 #33 of 272
    cheridave

    cheridave "PT Cruisers-R-Cool"

    240
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    Mar 1, 2004
    Orange...
    Add me to the list.....SPs not recording....saying it will not record....Parial recordings.....on and on.

    I have 6a up-grade and am still waiting for 6b.

    I am still confused as to what is causing this and what the fix is??????

    Dave
     
  14. Jan 4, 2007 #34 of 272
    rcbray

    rcbray New Member

    41
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    Mar 31, 2004
    May be several issues; but it definitely isn't only the firmware version number. I'm still running 3.1.5f and my Season Passes are totally "screwed up". Some of them schedule maybe half the shows and others have "none scheduled" annotated in the left side of the To Do List.
     
  15. Jan 4, 2007 #35 of 272
    pezdoctor

    pezdoctor New Member

    7
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    Jan 2, 2003
    Warwick, RI USA
    :mad: 6.3b a few days ago---similar issue with Season Passes---I have 2 working and 20+ not working, all on OTA channels---good thing prime-time isn't yet back into full swing---enough said...

    Keith
     
  16. Jan 4, 2007 #36 of 272
    rb5505

    rb5505 Member

    65
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    Jul 28, 2004
  17. Jan 4, 2007 #37 of 272
    hybucket

    hybucket Member

    645
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    Nov 26, 2004
    I would like to think that most people who post here also call with their complaints. CSRs have told me numurous times that, tho the powers that be at D* do read this stuff, they claim we are "unreliable." WHen I ask, If we're unreliable, why do they even bother reading this stuff, they have no answer.
     
  18. Jan 4, 2007 #38 of 272
    JimSpence

    JimSpence Just hangin'

    30,941
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    Sep 19, 2001
    Binghamton, NY
    I've been reading through this thread and the one on the SD TiVo forum. With the shows coming out of repeats and noticing a few anomalies, I decided to take a close look at my To Do List for the upcoming weeks. Well, it was really mucked up. Using the Recording History to see why, I found many with the "Someone modified ..." message. Of course, as you have all seen this is totally untrue (unless you consider DirecTV as "someone"). I first tried to reorder a few shows that were in the "modified" list. Some got fixed and others didn't. One weird thing is that my SP for "How I Met Your Mother" showed is wouldn't record because of the modified thing, yet it is in the To Do List.??? I deleted that SP and re-entered it. Now it says it won't record because of the 28 day rule (still in the To Do). Well, this is a new episode coming up.

    Another interesting thing was for "Heroes". This Monday they have back to back repeats. Well, I had a problem with CSI: Miami, it conflicted with the second ep of Heroes which stated it was 1:03 long. The really weird thing is that CSI:Miami was at a higher priority at the time Heroes was re-entered. I deleted the Heroes SP again and re-entered it. Problem fixed. Damn I'm getting confused. :)

    Bottom line, I suspect that whatever DirecTV did, they messed up the database in such a way that it can't clear the old data properly and it hangs around.

    I have now reordered my SPs by day of the week. Starting with the early ones on Sunday etc. It makes it easier to determine if you have conflicts.

    Now to sit back and see if things stay stable (I'll still check the To Do List everyday). If it happens again I'll do the clear settings and SPs thing.

    BTW, I'm still on 6.3a, not that it matters.
     
  19. Jan 4, 2007 #39 of 272
    gtadell

    gtadell New Member

    62
    0
    Oct 20, 2003
    Just happened to flipping through my Guide and noticed that ER was not set to record. Checked my Recording History and it gave me the message that "someone had modified this season pass". The season pass was still there but it is not set to record any episodes. There are several others just like this in my history.

    This happened a few weeks ago and the problem cleared up the next day. In the meantime, I guess we should check our To Do List often.

    Anyone know why this is happening? I have not called D* yet, but I plan to tomorrow.
     
  20. Jan 4, 2007 #40 of 272
    JimSpence

    JimSpence Just hangin'

    30,941
    44
    Sep 19, 2001
    Binghamton, NY
    There are a few threads here and on the SD TiVo forum that talk about this problem.
     

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