Season Pass Problem

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I had it set up to record repeats.

 

6.3b installed last night and evidently rebooted successfully since the unit is working this morning.

However, about half my Season Passes have disappeared.

 

Just to be sure,
Are most people with the Season Pass problem also experiencing the self rebooting problem? The D* rep I spoke with said they are seperate problems, one hardware and one software, and not related. Though they both started for me at the same time.

 

Dirk,

You can blame the President's speech on that one. In my guide, KoP was listed as 'To Be Announced' so your Tivo would have had no way of knowing that it was airing. I'm on the West Coast, and most of our 9:30pm guide data was listed as 'To Be Announced' even though the speech was at 6:30. This also seemed to be when my SP's got screwed up royally.

 

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Yes. I have two HR10's and the one without the SP problem isn't rebooting at all. The one WITH the SP problem has rebooted multiple times since 6.3b. It even rebooted last night with 1 minute left in the service data download (don't ask why I was on that channel watching...). The funny thing is, my now-unreliable machine has had 6.3b for several weeks (if not months) with no problems whatsoever. It almost seems like it started acting flaky when my OTHER machine finally got 6.3b a few days ago. My flaky SP's run the gamut from OTA channels, to D*HD to D*SD.

 

Makes sense. I am not ready to ditch the conspiracy theory just yet. ... But I am sticking with 3.1 for the forseeable future.

 

I have incurred the Season Pass problem, but (knock on wood) have not had the reboot problem. But, again, I am using 3.1.5f.

 

According to DBS forum, problem is temporarily fixed and with a software update within the next few days, it will be fixed permanently.

 

Steady,

Just for one point of reference. I am having horrible Season Pass problems but my HR10-250 *never* re-boots itself. So, from my point of reference, they look like separate problems.

Tim

 

My HR10-250 is also messed up. Interestingly though, I'm having no problems with my new Series 3 TiVo with Comcast.

 

Some stuff that was missing from my To Do list has reappeared without my intervention.

 

Man, this is happening to me now too ! One more month and I can ditch this HR10-250 piece of crap and DirecTV and use Apple TV

 

Same here, plus reboots. Running 6.3a. Never had any problem until 2 weeks ago.

 

Okay, just got 6.3b (lucky me)

The season pass problem wasn't "auto" resolved however I discovered that by going into change the recording options and merely altering Show Type from First Run (or whatever) to something else, then back and then selecting Record Season Pass with these options, that my recordings re-appeared properly in the view upcoming showings window.

Didn't try that with 6.3a so I don't know if it's a 6.3b thing or not.

 

Reports are that the workaround is in place.

However, now we have a dilemma. DTV is probably going to want to go back to the "problem" guide data, as this was a change for the HR20s? To fix the DTiVo's, a software update is required.

But... is this going to be a buggy 6.3c? With the "deleted early due to no space" problems still in place? Can they get 6.3x fixed in its entirety before the guide data starts impacting the 3.1.5f machines?

jdg

 

I finally spoke with a Tivo CSR today (actually two - one who immediately sent me to "Tier 2" when I mentioned the issue, saying it's a "known issue"). The Tier 2 guy was very forthcoming - he also said it's a "known issue" affecting "lots of customers" and they're working with Tivo to fix this problem as soon as possible. He suggested that re-entering Season Passes "may" fix the problem, and entering shows manually is a workaround, but sounded as frustrated as I am.

So the good news is they're actually admitting to the problem and claim to be acting on it, rather than just giving the runaround. We'll see how long it takes to fix.

I am going to call Comcast today to see what they'll offer for me to switch over. Astounding, since I've been "anti-cable-company" forever! Frankly, once the Tivo software became available for Comcast in 3 or so month I'd look into it anyway. Which would I rather have for 3 months - non-working Tivo software, or working, but inferior Comcast DVR software?

 

Can anyone lead us to this rumored temporary fix? I'm assuming this is just re-entering SP and/or manually recording shows from the guide.

 

They fixed the guide data: http://www.tivocommunity.com/tivo-vb/showthread.php?t=336122

The problem is, for how long?

jdg

 

My issues with season passes appear to be fixed. I still have to delete and reenter a few season passes, but things appear to be right with the world once again.

 

Looks like what they did worked. My TDL is complete and consistent (matches up with the Season Pass searching). First time it has been like that in over a week.

Hope this fix sticks long enough for a stable update.

Good job getting this repaired. If only they would tell us what is going on more proactively, I would be pretty happy with D* for now.