Season Pass Problem

Discussion in 'DirecTV TiVo Powered PVRs & Receivers' started by Herb S., Dec 26, 2006.

  1. hefe

    hefe Rebus Philbin

    38,237
    2,735
    Dec 5, 2000
    CO via Chi-town

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    I had it set up to record repeats.
     
  2. Jon J

    Jon J Curmudgeon TCF Club

    7,972
    166
    Aug 23, 2000
    Music City USA
    6.3b installed last night and evidently rebooted successfully since the unit is working this morning.

    However, about half my Season Passes have disappeared. :eek:
     
  3. steady teddy

    steady teddy New Member

    44
    0
    May 15, 2004
    Macomb, Mi.
    Just to be sure,
    Are most people with the Season Pass problem also experiencing the self rebooting problem? The D* rep I spoke with said they are seperate problems, one hardware and one software, and not related. Though they both started for me at the same time.
     
  4. bluntedat420

    bluntedat420 New Member

    97
    0
    Mar 16, 2002
    SoCal
    Dirk,

    You can blame the President's speech on that one. In my guide, KoP was listed as 'To Be Announced' so your Tivo would have had no way of knowing that it was airing. I'm on the West Coast, and most of our 9:30pm guide data was listed as 'To Be Announced' even though the speech was at 6:30. This also seemed to be when my SP's got screwed up royally.
     
  5. bluntedat420

    bluntedat420 New Member

    97
    0
    Mar 16, 2002
    SoCal

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    Yes. I have two HR10's and the one without the SP problem isn't rebooting at all. The one WITH the SP problem has rebooted multiple times since 6.3b. It even rebooted last night with 1 minute left in the service data download (don't ask why I was on that channel watching...). The funny thing is, my now-unreliable machine has had 6.3b for several weeks (if not months) with no problems whatsoever. It almost seems like it started acting flaky when my OTHER machine finally got 6.3b a few days ago. My flaky SP's run the gamut from OTA channels, to D*HD to D*SD.
     
  6. Cmmsh

    Cmmsh NOLA 8.29.05

    72
    0
    Jan 1, 2007
    New Orleans
    Makes sense. I am not ready to ditch the conspiracy theory just yet. ... But I am sticking with 3.1 for the forseeable future.
     
  7. Cmmsh

    Cmmsh NOLA 8.29.05

    72
    0
    Jan 1, 2007
    New Orleans
    I have incurred the Season Pass problem, but (knock on wood) have not had the reboot problem. But, again, I am using 3.1.5f.
     
  8. Cmmsh

    Cmmsh NOLA 8.29.05

    72
    0
    Jan 1, 2007
    New Orleans
    According to DBS forum, problem is temporarily fixed and with a software update within the next few days, it will be fixed permanently.
     
  9. timlinca

    timlinca New Member

    47
    0
    Jan 9, 2002
    Danville CA
    Steady,

    Just for one point of reference. I am having horrible Season Pass problems but my HR10-250 *never* re-boots itself. So, from my point of reference, they look like separate problems.

    Tim
     
  10. HSW

    HSW New Member

    76
    0
    Oct 24, 2003
    Chicagoland
    My HR10-250 is also messed up. Interestingly though, I'm having no problems with my new Series 3 TiVo with Comcast.
     
  11. hefe

    hefe Rebus Philbin

    38,237
    2,735
    Dec 5, 2000
    CO via Chi-town
    Some stuff that was missing from my To Do list has reappeared without my intervention.
     
  12. Onazuka

    Onazuka New Member

    113
    0
    Sep 22, 2001
    Maryland
    Man, this is happening to me now too ! One more month and I can ditch this HR10-250 piece of crap and DirecTV and use Apple TV :D
     
  13. the_Skywise

    the_Skywise Member

    104
    19
    Nov 27, 2000
    Indianapolis...
    Same here, plus reboots. Running 6.3a. Never had any problem until 2 weeks ago.
     
  14. the_Skywise

    the_Skywise Member

    104
    19
    Nov 27, 2000
    Indianapolis...
    Okay, just got 6.3b (lucky me)

    The season pass problem wasn't "auto" resolved however I discovered that by going into change the recording options and merely altering Show Type from First Run (or whatever) to something else, then back and then selecting Record Season Pass with these options, that my recordings re-appeared properly in the view upcoming showings window.

    Didn't try that with 6.3a so I don't know if it's a 6.3b thing or not.
     
  15. JohnDG

    JohnDG Member

    159
    1
    Oct 28, 2004
    Reports are that the workaround is in place.

    However, now we have a dilemma. DTV is probably going to want to go back to the "problem" guide data, as this was a change for the HR20s? To fix the DTiVo's, a software update is required.

    But... is this going to be a buggy 6.3c? With the "deleted early due to no space" problems still in place? Can they get 6.3x fixed in its entirety before the guide data starts impacting the 3.1.5f machines?

    jdg
     
  16. FourFourSeven

    FourFourSeven New Member

    1,395
    0
    Jan 3, 2003
    I finally spoke with a Tivo CSR today (actually two - one who immediately sent me to "Tier 2" when I mentioned the issue, saying it's a "known issue"). The Tier 2 guy was very forthcoming - he also said it's a "known issue" affecting "lots of customers" and they're working with Tivo to fix this problem as soon as possible. He suggested that re-entering Season Passes "may" fix the problem, and entering shows manually is a workaround, but sounded as frustrated as I am.

    So the good news is they're actually admitting to the problem and claim to be acting on it, rather than just giving the runaround. We'll see how long it takes to fix.

    I am going to call Comcast today to see what they'll offer for me to switch over. Astounding, since I've been "anti-cable-company" forever! Frankly, once the Tivo software became available for Comcast in 3 or so month I'd look into it anyway. Which would I rather have for 3 months - non-working Tivo software, or working, but inferior Comcast DVR software?
     
  17. ALtheHokie

    ALtheHokie New Member

    25
    0
    Nov 12, 2002
    Ashburn, VA
    Can anyone lead us to this rumored temporary fix? I'm assuming this is just re-entering SP and/or manually recording shows from the guide.
     
  18. JohnDG

    JohnDG Member

    159
    1
    Oct 28, 2004
    They fixed the guide data: http://www.tivocommunity.com/tivo-vb/showthread.php?t=336122

    The problem is, for how long?

    jdg
     
  19. Cubfan

    Cubfan Returning User

    137
    0
    Aug 19, 2000
    Bloomington, IL
    My issues with season passes appear to be fixed. I still have to delete and reenter a few season passes, but things appear to be right with the world once again.
     
  20. TonyD79

    TonyD79 Well-Known Member

    12,572
    1,891
    Jan 4, 2002
    Columbia, MD
    Looks like what they did worked. My TDL is complete and consistent (matches up with the Season Pass searching). First time it has been like that in over a week.

    Hope this fix sticks long enough for a stable update.

    Good job getting this repaired. If only they would tell us what is going on more proactively, I would be pretty happy with D* for now.
     

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