Season Pass problem - "unticked"

Discussion in 'TiVo Series 1 - UK' started by fausto, Dec 5, 2008.

  1. fausto

    fausto New Member

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    Jul 23, 2008

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    Are these recent posts all season pass (tick) failures with no reason given as per the OP?
     
  2. deshepherd

    deshepherd New Member

    326
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    Nov 30, 2000
    Bristol, UK
    What I'm seeing is programs listed in the channel listing (i.e. pressing live button and scrolling through channels and then times to get to the program) with the ability to select a program to record from there ... but if you go to season pass options when setting up the recording TiVo will show *NO* upcoming episodes ... not even the one that you pressed record on in the live channel listing. Similarily the "pick programs to record" search will fail to find the program.

    Seems to be mainly affecting BBC1 from my current experience - i.e. thats where we've spotted the probelm so far
     
  3. cwaring

    cwaring VM Tivo User

    9,015
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    Feb 11, 2002
    Knaresboroug...
    Possibly a database problem then?
     
  4. RichardJH

    RichardJH New Member

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    Oct 7, 2002
    Hanworth....
    Almost certainly and the only way round it is to set up a new season pass and possibly delete the old SP. I usually leave the old one in place as well as a "Catch All"
     
  5. deshepherd

    deshepherd New Member

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    Nov 30, 2000
    Bristol, UK

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    Problem for me is I cannot set up a new season pass as TiVo is not seeing *ANY* upcoming programs against the titles.

    Is there a way to get flush all the current program data from my TiVo and then reload via a "daily call" without losing current recorded programs/season passes etc.
     
  6. mikerr

    mikerr TiVoCentral.co.uk

    2,599
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    Jun 2, 2005
    Lancashire, UK
    I'd setup a title wishlist in the meantime.

    That way it catches the shows, and isn't reliant on the TMSID at all.
    Of course it might catch too many (and wishlists are cross-channel too) but you can always delete them.
     
  7. deshepherd

    deshepherd New Member

    326
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    Nov 30, 2000
    Bristol, UK
    Did a guided setup to refresh all the databases and it seems to be ok again. N.b. something was clearly corrupted somewhere as just before I did the guided setup I started to get "less than 7 days guide data available" warnings despite the system status claiming that daily calls were succeeding every day!
     
  8. deshepherd

    deshepherd New Member

    326
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    Nov 30, 2000
    Bristol, UK
    Hmm, thought I'd posted this reply earlier but its not appeared so here goes again.

    After a few days from guided setup its now clear that its not fixed ... now no existing SPs are working and ToDo list has "no upcoming showings" listed against every SP.

    If I delete an existing SP then recreate it then I get forthcoming episodes in ToDo list as expected.

    Behaviour I've seen seems consistent with the prog Ids in existing SPs and new listings getting out of synch ... I'm sure if that had happened then there would be plenty of messages here about it!

    Anyway, anyone with any ideas what happened?

    Looks like I need to delete all existing SPs and then recreate them ... not too bad as our SP list had become severely bloated after 6+ years of adding SPs and rarely deleting them! N.b. is there a quick way to delete all SPs ... suspect one of the reset options is what I want but I don't want to delete existing recordings at the same time!
     
  9. cwaring

    cwaring VM Tivo User

    9,015
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    Feb 11, 2002
    Knaresboroug...
    That's very odd.

    It's not consistent at all; it's totally different. Others occasionally report that one or maybe two of their SPs have this problem.

    DB corruption is the only thing I can think of.

    I seem to remember that the easiest way is to re-do GS with a completely different postcode (you can use HG5 if you want. That's where I live ;)) and then re-do it with your own. (I didn't say it was quick!)

    Actually, I think there is an option that won't delete your recordings, but I can't confirm this as I'm not in front of my Tivo right now :)
     
  10. mikerr

    mikerr TiVoCentral.co.uk

    2,599
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    Jun 2, 2005
    Lancashire, UK
    Guided setup doesn't delete SPs or Wishlists etc.

    "clear program data and to-do list"
    ..will delete all guide data, and all your wishlists /season passes. Best run overnight as it takes a few hours, then launches into guided setup afterwards.

    It doesn't delete recordings.

    Only the last option
    "Clear and delete everything"
    deletes recordings.

    Remember you can also press "Clear" on the season pass list to delete the currently selected one ..
    That saves lots of time (skips the details screen) if you want to delete a few.
     
  11. deshepherd

    deshepherd New Member

    326
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    Nov 30, 2000
    Bristol, UK
    Ok ... hopefully all sorted out now.

    Did the "clear program data and to-do list" to get rid of SPs etc. Not sure if I missed clicking something when this completed (left it running overnight) but next day all SPs were gone ... but so was all listing data. Went straight to doing a guided setup for another area then doing it again for or post code and that seems to have got everything back. Starting the process of redoing SPs now!
     

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