Search / Xfinity app failure

Discussion in 'TiVo Help Center' started by Falkor, Nov 26, 2017.

  1. Falkor

    Falkor Member

    Feb 6, 2004


    For years (literally), TiVo search has not been providing correct results from Xfinity on Demand.

    Just now, "The Gifted" shows only episodes 1-3 for TiVo Search/OnePass. All eight episodes are available on Xfinity.

    Does TiVo have any plans to fix this?

    p.s. Yes, I have reported this to TiVo Support over the years. I get the typical "level one tech support" run-around.
  2. PSU_Sudzi

    PSU_Sudzi Well-Known Member

    Jun 4, 2015
    Philly suburbs
    I don’t think anyone on this forum knows the answer to this, TiVo’s search index for streaming services and Xfinity has holes. Your best bet on Xfinity if you know the show you want to watch, is to open the app and browse to the network/channel and launch it from there, its what I do.

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