SDV Tuning Adapter-Time Warner

Discussion in 'TiVo Series3 HDTV DVRs' started by jsshattuck, Oct 17, 2008.

  1. Dec 5, 2008 #161 of 759
    realityboy

    realityboy Well-Known Member

    6,525
    2,136
    Jun 12, 2003
    Columbus, OH

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    I got the "Channel temporarily unavailable, try again later." message on a set top box a few times already and our cable company doesn't seem to have moved very many channels to SDV at all since I can still get most of the channels with cablecards.
     
  2. Dec 5, 2008 #162 of 759
    nowakezone

    nowakezone New Member

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    Dec 13, 2004
    Missouri
    I got this when i signed up for the Tuning Adapter on Time Warners website for Kansas City.

    ______________________________________________________________________________

    December 4, 2008



    Thank you for your request for the SDV Tuning Adapter. Your Pre-Order has been received and your information recorded. At this time the Tuning Adapter is not available to the public but is currently undergoing testing to ensure the highest level of customer satisfaction. We expect the Tuning Adapters to be released to the public sometime in December in many areas of the country. Although we do not have a specific release date for your area, once the Tuning Adapter becomes available a service representative will contact you to schedule the installation.

    Thank you,

    D. Jacobs
    Corporate Tuning Adapter Desk
    Time Warner Cable
     
  3. Dec 5, 2008 #163 of 759
    langsbr

    langsbr New Member

    25
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    Jan 19, 2008
    Columbia, SC
    We'll see what happens on the 20th. I just received my TivoHD and TWCSC said they would deliver the cards and tuning adapter on the 20th. I swear that company doesn't talk to itself. The sales dept. knows about the tuning adapter, but the tech dept. doesn't. It's CRAZY.

    Anyone on TWCSC have an M card? They told me all they had were single streams, and they want 30 PER CARD to install!
     
  4. Dec 5, 2008 #164 of 759
    jmaditto

    jmaditto New Member

    143
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    Jul 29, 2007
    Columbia, SC
    I went through this not too long ago and I'm in Columbia. It was $24.95 and they installed 1 SA M card. Please, print out all the instructions and watch them like a hawk. They probably will have no clue. Please search my posts and find the Cable Card Hotline # I posted. They need to call them immediately upon having any issues. I spent 4 hours with them at my house and approx 3 days later finally someone at the headend fixed the problem. Good luck!
     
  5. Dec 5, 2008 #165 of 759
    lrhorer

    lrhorer Active Member

    6,933
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    Aug 31, 2003
    San...

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    Your CATV provider may have over-stretched their bandwidth, or you may live in a neighborhood where - inadvertently or otherwise - there are more active subs than is the norm per node. (Perhaps they are fiber starved in your area, for example.) If it happens more than 2 or 3 times a year, I would report it. As far as the number of "SDV" channels is concerned, remember, the SDV mechanism is often used for more than just SDV channels. VOD, trick-play features, and so forth all use the same SDV mechanism.
     
  6. Dec 6, 2008 #166 of 759
    GBK33

    GBK33 Member

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    Sep 21, 2007
    Columbus, OH
    anyone heard an update on TA's for Columbus, OH. I filled out my request form weeks ago, and have heard nothing. Time Warner is retarded.
     
  7. Dec 6, 2008 #167 of 759
    tgrad

    tgrad New Member

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    Feb 2, 2006
    Buffalo, NY
    Well, I just got a letter in the mail from Time Warner Western New York. It was directed toward cable card users with Tivos. It basically said all the mumbo jumbo about how channels are going to SDV and how great it is that they can add new content. It mentions the tuning adapter and how they will be available free of charge sometime next year. Next year!!! I can't believe my area is so far behind some of the other Time Warner areas.
     
  8. Dec 7, 2008 #168 of 759
    CaptainTiVO

    CaptainTiVO Member

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    Nov 3, 2001
    Austin, TX, USA
    So, if I understand it correctly, the SDV-capable settop boxes send a message to the fiber node to tune the box to the channel that the stream is currently assigned to. If that is the case, then the stream is then coming in on *some* channel. Why can't a Tivo (without a turning resolver) get this channel? I know that it does not know which channel it is, but couldn't we just search around and find it? Or is it more complicated than that?

    So, we just use the cable settop to select the channel, then use the Tivo to watch it.

    Hunter
     
  9. Dec 7, 2008 #169 of 759
    SCSIRAID

    SCSIRAID Active Member

    2,341
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    Feb 2, 2003
    Vero Beach, FL
    Even if you found it, it could be encrypted. You would also have no guide data. The physical channel and PID it is assigned to could change many times per day depending on peoples viewing habits. Remember that the channel may not be 'assigned' to ANY channel until someone requests it. It would then get assigned to any open channel and PID and remain there as long as someone is watching it and no other program replaces it on that channel and PID.
     
  10. Dec 7, 2008 #170 of 759
    mikeyts

    mikeyts Stream Warrior

    2,422
    5
    Jul 10, 2004
    San Diego,...
    Not quite. They send a message asking to tune a specific channel. If the channel is not currently in any stream on the wire, the node will allocate some bandwidth and place it on the wire. In any case, the node will send a message back to the STB telling it in the frequency of the stream carrying the channel and the program number of the channel within that stream.
    Your CableCARDs are authorized to decrypt the channels that you subscribe to--I'm not sure how this works in conjunction with SDV, but it seems unlikely that they'd be authorized to decrypt an arbitrary program located in an arbitrary stream in the bandwidth reserved for SDV. Even if it were possible, it would be incredibly tedious.
     
  11. Dec 8, 2008 #171 of 759
    Enforcer

    Enforcer Member

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    Apr 21, 2008
    San Antonio, TX
    Talked to an installer yesterday and he was clueless about the TA. Doesnt give me warm feelings knowing that the guys who are supposed to "install" the TA have no idea about them. Makes me think they are 1. Vaporware or 2. VERY far off.
     
  12. Dec 8, 2008 #172 of 759
    cableguy763

    cableguy763 New Member

    525
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    Oct 29, 2006
    Austin
    They are not "vaporware". The sa techs will get trained on them. And they are not very far off.
     
  13. Dec 8, 2008 #173 of 759
    PumiceT

    PumiceT Mentally Drunk

    134
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    Apr 16, 2002
    Buffalo, NY
    Got that same letter. I've heard (from a tech support guy who was pretty unhelpful, so take this with a grain of salt) that Western NY has only about 170 CableCARDs in use. In other words, we're such a small piece of their customer base that we really don't matter to them. If we get half of the channels we're supposed to, they probably consider that good enough.

    tgrad: Speaking of channels... which HD channels DO and DON'T you get? I get only broadcast HD + maybe a couple ESPNHD and Discovery Theater HD. I think that's about all the HD I get now.
     
  14. Dec 8, 2008 #174 of 759
    tgrad

    tgrad New Member

    13
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    Feb 2, 2006
    Buffalo, NY
    Yes, that sounds about right for the HD's that I can tune with the Tivo. I kept my set top box until the tuning adapter is available so I still watch some of the new channels when I see something good is on. The guide still shows all of the new channels even though I can't get them on the Tivo.
     
  15. lrhorer

    lrhorer Active Member

    6,933
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    Aug 31, 2003
    San...
    One nit, here. It isn't the node which does any allocation or messaging. The node is a passive device in terms of the digital communications. It's just a LASER modulator (upstream) and a detector (downstream) with a built in RF amplifier and AGC. The communications are with the video servers back at the Technical Operations Center and / or Master Control. In small systems, these are collocated with the headend.
     
  16. lrhorer

    lrhorer Active Member

    6,933
    10
    Aug 31, 2003
    San...
    As I mentioned above, the fiber node is passive. The request is sent to the video server farm for a program stream. The server farm responds back with a channel map, which the device then uses to tune to the appropriate frequency for the carrier and select the appropriate stream in the carrier. Without that channel map, there is no way for the TiVo to know where to tune.

     
  17. f0gax

    f0gax Member

    519
    0
    Aug 8, 2002
    Tampa, FL
    TWC-San Antonio tech support told me this week that the Tuning Adapter will be available "in 2009". He was unable to more specific.

    FWIW
     
  18. skaggs

    skaggs AlbanyHDTV

    271
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    Feb 13, 2003
    Albany, NY
    Hey cableguy763:

    Is the above statement true or false? Will we be getting the Tuning Adapters in 2008?
     
  19. Saturn

    Saturn Lord of the Rings

    12,768
    201
    Apr 10, 2001
    Ug. I somehow doubt TW SE WI will provide before the end of the year.

     
  20. skaggs

    skaggs AlbanyHDTV

    271
    27
    Feb 13, 2003
    Albany, NY
    D. Jacobs at the Time Warner Corporate Tuning Adapter Desk says "...this year":

     

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