SDV Tuning Adapter-Time Warner

Discussion in 'TiVo Series3 HDTV DVRs' started by jsshattuck, Oct 17, 2008.

  1. gbrown

    gbrown Member

    75
    0
    Oct 31, 2006

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    HI,
    I have been a beta test site for the TWC San Diego SDV trial for over a month. I have to tell you that it is AWSOME. They have all the original issues ironed out. It did turn out to be a software glitch. I got the new SDV download about three weeks ago and it is very stable.

    There are several minor glitches. Rarely some channels get unchecked and the TiVo guide feed for 752-FXHD is pointing at the eastern lineup while the content is the west coast feed same as channel 52. I called TiVo and they gave me the 5 to 7 working day to update confirmation.

    Hold Tight San Diego. It's worth the wait.
     
  2. mikeyts

    mikeyts Stream Warrior

    2,422
    5
    Jul 10, 2004
    San Diego,...
    As I reported here on hdtv.forsandiego.com, I too have been a beta tester for the TA on TWC San Diego, since January 16th. You can read that post to hear about my experience in some detail. Everything's smooth sailing for the past month, but it didn't start out that way (not that I'm not grateful to have it working now :)).

    As I said in the aftermentioned post, I had to bang on TiVo Support by phone 5 times to get 12 HD channels added as switched broadcasts in late December included in my guide lineup. One of them was FX HD, which they finally added, along with MLB HD, last Thursday. I was so happy to see that they'd added it, I didn't notice that it was the guide for the wrong feed :rolleyes:.

    Gerry, are there any other "minor glitches" that you've seen? I haven't noticed any since the firmware update a month ago.
     
  3. awyeah

    awyeah TiVo owns me.

    46
    0
    Aug 17, 2002
    gbrown - you mentioned you got your software updated for SDV - are you talking about your Time Warner-provided boxes?

    If so, what kind of boxes are you running? And how did you know you got your software updated? I'm running SA boxes here, and we've currently got SARA on them.
     
  4. mikeyts

    mikeyts Stream Warrior

    2,422
    5
    Jul 10, 2004
    San Diego,...
    He got an update to the firmware in his TA, a Cisco STA1520 (I believe that he mean to say "I got the new TA download" :)). I got the same firmware update on my TA a month ago. He got his TA from Time Warner--you can only get a Tuning Adapter from your cable provider, so yes, it was a "Time Warner-provided box".

    TiVo added features to support the TA back in firmware version 9, though I'm not sure that they worked, since I had version 11 before I got the TA, which has since been updated to 11b, which did not perceptibly inprove the working of the TA.
     
  5. awyeah

    awyeah TiVo owns me.

    46
    0
    Aug 17, 2002

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    Ah, okay. I'm trying to find out ways I can tell when channels start to go SDV, other than having them "not work" on my TiVo.
     
  6. mikeyts

    mikeyts Stream Warrior

    2,422
    5
    Jul 10, 2004
    San Diego,...
    That can be tricky. Some TWC divisions' web sites' lineup pages have handy "Channels not available through CableCARDs" genres, so you can filter out everything else and get the list. (Where are you located, by the way)?

    Barring that, you can go to TiVo Central->Messages & Settings->Account & System Information->DVR Diagnostics. There will be sections with the headings "Tuner: 0" and "Tuner: 1". If a channel is SDV and you don't have a TA, most of the parameters listed beneath each heading for the tuner with which you tried to tune it will contain "-" instead of a value (Channel, Frequency, Modulation, Connector Type, Signal Source, etc, etc); the field "CableCARD Association" will say "None". This is TiVo's way of saying that the channel map in your CableCARD doesn't have any information on how to tune the channel that you selected from the guide. To see what this looks like, try tuning a VOD channel from the guide and checking what you get in the diags; compare it to a channel that you can tune on the other tuner.

    If you have a TA attached and you tune a VOD channel, it says "Channel not provided by the Tuning Adapter. Contact your cable provider for more information". It really ought to have a similar message when you try to tune a channel that's in the guide for which there's no corresponding tuning information in the CableCARD maps.
     
  7. Avatar26

    Avatar26 New Member

    17
    0
    Oct 27, 2008
    Northeast WI
    UPDATE:
    Last Saturday I sent an email to Jack Herbert after spending 30 minutes getting bounced around the TWC call center. No response... Starting to think Northeast WI will be one of the last decent-sized TW markets to get the TAs. If anyone has info on what is happening in WI, would love to hear about it.
     
  8. Johnwashere

    Johnwashere Member

    298
    23
    Sep 17, 2005
    Columbus, Ohio
    Got my TA in Columbus Ohio now. Set it up,. Light is blinking on TA. Do I have to call to get this going?
     
  9. SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    What is the blink rate? continuous? If so... you may have to call to get it activated.
     
  10. keefer37

    keefer37 Active Member

    2,233
    0
    Oct 2, 2001
    Durham, NC
    I keep getting the run around from Time Warner Cable here in Raleigh/Durham, NC. They just keep pushing and pushing the release date for the SDV adapters here.
     
  11. Johnwashere

    Johnwashere Member

    298
    23
    Sep 17, 2005
    Columbus, Ohio
    got mine going. called to have them send an activation to it. Got some SDV channels to come in. Im going out soon and dont have time to mess with it much. Il check it later tonight or def. tomorrow
     
  12. Avatar26

    Avatar26 New Member

    17
    0
    Oct 27, 2008
    Northeast WI
    Amazingly enough, I got the call today that my TA is being shipped on Monday. Will be out of town, but looking forward to hooking it up late next week!
     
  13. SCSIRAID

    SCSIRAID Active Member

    2,342
    3
    Feb 2, 2003
    Vero Beach, FL
    You might consider putting your location in your profile.... Nobody knows were you are... :)
     
  14. garrubal

    garrubal Member

    67
    0
    Oct 16, 2008
    This is great news. I called recently and they said TAs would be available (hopefully) around April. And the guy said "you are missing a lot of channels right now". I'm guessing I'm missing about half the HD channels.
     
  15. mikeyts

    mikeyts Stream Warrior

    2,422
    5
    Jul 10, 2004
    San Diego,...
    The HD channels that I can get without the TA are (we subscribe to Showtime and the digital Variety, Choice and Sports Packs):
    702 - Showtime HD
    704 Padres HD
    705 FOX 5 HD (KSWB)
    706 CW HD (XETV)
    707 NBC HD (KNSD)
    708 CBS HD (KFMB)
    710 ABC HD (KGTV)
    711 PBS HD (KPBS)
    712 TBS HD
    726 CNN HD
    727 TNT HD
    729 ESPN HD
    730 ESPN2 HD
    736 Palladium
    744 HD Theater
    745 A&E HD
    749 CNN HD
    751 Food HD
    753 HGTV HD
    756 History HD​
    I assume that, if I subscribed to them, I could get the following without the TA (based on Showtime HD not being switched):
    700 HBO HD
    701 Cinemax HD
    702 Showtime HD
    703 Starz HD​
    With the TA, I also get:
    642 Showtime HD East
    663 TMC HD East
    718 NatGeo HD
    719 Bio HD
    731 Fox Sports Net HD
    734 USA HD
    735 ABC Family HD
    740 Bravo HD
    741 Versus HD
    743 Discovery Channel HD
    749 CNBC HD
    752 FX HD
    755 TLC HD
    757 Sci-Fi HD
    761 Lifetime Movie Network HD
    763 The Disney Channel HD
    764 Animal Planet HD
    767 Golf Channel HD
    780 Science Channel HD
    781 Hallmark Movie Channel HD
    783 Big 10 Network HD
    789 MLB Network HD
    793 SPEED HD​
    I also assume that I'd need the TA to get 610 HBO HD East, if I were subscribed to the HBO tier, since all other east coast feeds where we also have the west coast feed were moved to switched broadcast. (I'm not sure whether I need the TA to get Fox Sports Net HD or not. Doesn't matter much since there's almost never anything on it :)). A Tuning Adapter is also needed to get the extra-cost HD VIP Pack:
    721 HDNet
    722 HDNet Movies
    723 MGM HD
    724 Universal HD​
    So, there are 24 HD channels that you can get without the TA, 4 of them in subscription premium packages, and 22 additional HD channels that you can get when you have the TA, 3 of them in premium subscription packages and another 4 in the extra-cost HD VIP Pack. So you're right--it's just about half.
     
  16. Digerati ee

    Digerati ee Charlotte NC

    2
    0
    Mar 14, 2009
    Check out this thread:
    TiVo Community > Main TiVo Forums > TiVo Series3 HDTV DVRs
    Time Warner Cable Tuning Adapter - The Carolinas
     
  17. c615586

    c615586 New Member

    22
    0
    Feb 14, 2008
    Columbus, OH
    Did they contact you or did you have to go to the TWC office to pick it up?

    Update-- just called TWC and set up appointment for installation on Friday. Slightly annoyed that I had to call them.
     
  18. aine

    aine Member

    60
    0
    Dec 23, 2003
    TW San Diego used to have this PDF on their website, but I can't find it anymore... seems like it is still current, however. See attachment.
     

    Attached Files:

  19. Johnwashere

    Johnwashere Member

    298
    23
    Sep 17, 2005
    Columbus, Ohio
    I talked to someone high up at TW who is handeling the TAs. If anyone needs his name and number PM me. These do NOT require a truck roll, so I dont know why you had to setup an appointment.
    I picked mine up at the olentangy river office.
     
  20. GBK33

    GBK33 Member

    65
    11
    Sep 21, 2007
    Columbus, OH
    I got a call saying that mine are being mailed out to me.
     

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