Advertisements CableCARDs are definitely still needed in addition to a tuning adaptor in areas like Long Beach where they are using SDV. This is a quote from TiVo.com support article on tuning adaptors: "CableCARDs are required for decrypting programming and for decoding copy protection on your channels. CableCARD(s) must be working properly before you can test the operation of a Tuning Adapter." My Charter statement often includes updates about the Long Beach offices, so the Glendale and Long Beach offices must be associated in some way. Maybe you should tell your Charter guys to call Glendale and find out what they should be doing to get the CableCARDS working. Or maybe they have already started switching all of those channels and you'll just have to wait for the January tuning adapter deployment (which is stupid, since they've deployed the adapters here and haven't even started using switched channels, yet). If you can't get this worked out, dumping Charter sounds like a good plan. Do you have the ability to get U-verse in your area? I've had good first hand experiences with it, and that way you don't have to deal with a mounted dish and a two-year commitment (or whatever) with DirectTV. Of course, you wouldn't be able to use your existing TiVo in any sort of normal capacity, so it's a mixed bag.