Advertisements Well the two (Time Warner) installers I had could have used 5 or 10 minutes of "training". The TA was clearly not something they were familiar with. They fumbled around a couple of minutes and deduced how it had to be connected. I insisted we wait until we had a constant green light -- not sure they would have even worried about that otherwise. They had no idea what channels I was supposed to get on my service and thus obviously couldn't know which ones were SDV. After they left I deduced I wasn't getting nearly all the channels I should and the TA needed to be rebooted (and channels rescanned). They had no knowledge of the DVR and TA diagnostic screens and what to check there to verify TA operation. The TiVo instruction sheet that comes with new TiVos shortchanges these details too -- although the installers would have ignored it anyway if I hadn't been working with them. There are two ways to re-initialize the TA/TiVo combination: Disconnect the USB cable (or) Power cycle the TA. I don't know if these are equivalent but the installers should know this. I've read that the order of connecting up the power, cable and USB connections can make a difference. Another training topic. If you have a cable provider that actually takes TiVo installs seriously and trains their installers, feel lucky.