Screen goes blank every once in a while

Discussion in 'TiVo Stream 4K' started by stuart628, May 19, 2020.

  1. stuart628

    stuart628 Active Member

    Jul 5, 2006
    So while watching the stream4k on my Visio tvs the screen will just go blank and come back on like the hdmi handshake was there a fix for that? Turn off hdmi Cec? Any help would be appreciated

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  2. rablaw

    rablaw New Member

    Feb 2, 2003
    I had that problem only yesterday but it looks like I got an version update to 1.0.13-0 and there were no screen blank episodes today. Check your version. I know the update helped the Prime startup to episode problem.
  3. BillyClyde

    BillyClyde Active Member

    Mar 3, 2017
    I had similar issues and it turned out to be the HDMI cable not being up to snuff in handling 4K. Try swapping it out with a known good 4K 18Gb one. This of course assumes you don’t have the TS4K plugged directly into the TV. Is it going through a switch, AV receiver, etc.?
  4. BillyClyde

    BillyClyde Active Member

    Mar 3, 2017
    Can you share more about this update? Any links to what it is and improves?

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