SAP annoyance

Discussion in 'TiVo Help Center' started by EdH, Oct 18, 2018.

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  1. EdH

    EdH Member

    252
    2
    Oct 21, 2000
    Stamford,...

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    Hi,

    I asked about an annoying audio echo a few months ago but got no joy.

    Now I've got more info that I want previously aware of.

    I seem to be getting BOTH normal audio and SAP together It's apparent on some shows like NCIS.

    On those shows I get normal audio AND SAP. The voice over describes the action and, every now and then tells me to disable SAP on my TV if I don't want to hear the descriptions.

    Sounds easy enough but can't find an SAP setting on the TV! I have a new, 2018 65" LG TV. I also tried on an older 40" Samsung . No luck on either.

    So I could use some expert help. Is this a Tivo problem? It doesn't happen on the cable box sans Tivo playing the same programs. Any ideas?

    Thanks,

    Ed
     
  2. JoeKustra

    JoeKustra in the other Alabama TCF Club

    20,269
    3,761
    Dec 7, 2012
    Ashland, PA...
    Perhaps you are getting Screen Reader descriptions? If so, hold down the "A" key until it tells you they are disabled.

    TE3 or TE4? If TE3, then hit Right, Down 3x and what's your current audio track?
     
    Last edited: Oct 18, 2018
    PSU_Sudzi likes this.
  3. EdH

    EdH Member

    252
    2
    Oct 21, 2000
    Stamford,...
    Hi, I'm certainly no expert but since the voice says to cancel it by turning off SAP, I have to assume that's what it is.

    Thanks,

    Ed
     

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