S3 system freeze, loss of menus, guide, NP etc after 9.1 update

Discussion in 'TiVo Series3 HDTV DVRs' started by wiz, Oct 9, 2007.

  1. wiz

    wiz Member

    83
    3
    Jan 9, 2002
    Seacoast NH
    Got the 9.1 update a few days ago, on both the S3 and Toshivo SD-H400. When I got home from work tonight my wife informed me the s3 was broke. Any button press on the remote except for TV functions, resulted in a "bonk" sound. Only volume up/down, and tv input worked. Tivo was displaying one of the two live tv items it was recording. No guide, or position bar at the bottom of the screen. Pause etc. did nothing but "bonk". I finally pressed the clear button and it I didn't get the "bonk" sound for a few button presses, and then it came back. I suspect there was a menu or message that was requesting input, but was not displayed. Tried to enter 911 clear but just got more "bonk". Pulled the power cord and waited for it to reboot. Seem to work OK for at least another hour, and came upstairs to bed.

    S3 has two cable cards on Comcast.
     
  2. rainwater

    rainwater Active Member

    7,066
    5
    Sep 21, 2004
    By chance did you hit live tv from a recorded show? The S3/Tivo HD/S2 DT are known to have this issue when hitting live tv from a recorded show. The only "fix" is to reboot.
     
  3. Joe-user21

    Joe-user21 New Member

    28
    0
    Jan 11, 2007
    I just saw this same behavior tonight - any key "bonks", as if it's waiting for input on a hidden prompt screen.

    We hadn't touched it all day - seemed fine last night, "bonking" tonight.

    Rebooting now..
     
  4. wiz

    wiz Member

    83
    3
    Jan 9, 2002
    Seacoast NH
    Don't know, but very possible. It was in this state when I got home and asking my wife what she did just before this happened would have been pointless. The first thought was that she was on the wrong TV input, but she had looped through to make sure the TV was on "Tivo".
     
  5. wiz

    wiz Member

    83
    3
    Jan 9, 2002
    Seacoast NH
    Did you try the clear button? I'm pretty sure that answered the hidden prompt. I wish I had tried a few more things after doing that before rebooting it.
     
  6. Joe-user21

    Joe-user21 New Member

    28
    0
    Jan 11, 2007
    Re: Did you try the clear button? I'm pretty sure that answered the hidden prompt. I wish I had tried a few more things after doing that before rebooting it.

    Yes - I saw your post while it was still in this state - but Clear didn't work for me. I tried every button on the remote, and the front panel - it didn't take any input.

    I've seen something similar once or twice: I think I was watching Live TV, and hit the Tivo button just as the OS popped up a msg "Tivo needs to change the channel to record XYZ...", and I think the main menu took over the screen, but the "ok to change channel" prompt had captured the input - and it got very confused. Ended up rebooting in this case too.
     
  7. alee

    alee Member

    122
    0
    Mar 24, 2002
    New York, NY
    I think I just fell into this bucket too. The animations on TiVo Central are fine... the TiVo itself isn't... it has become completely unresponsive.
     

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