S3 - Audio but no video when viewing live, fine when recording

Discussion in 'TiVo Help Center' started by rdr07, Aug 28, 2007.

  1. rdr07

    rdr07 New Member

    4
    0
    Jun 11, 2007
    So I have a single channel where when I watch live I get audio but a black screen but when I record I get both audio and video. It's the same on both tuners. I've searched around the forums but haven't found anything too help, maybe I missed something? Thanks for any help.
     
  2. atmuscarella

    atmuscarella Well-Known Member

    6,936
    606
    Oct 11, 2005
    Rochester NY
    Sorry I can't help but thought I would recommend you post more info like what channel and on what cable system.

    Good Luck,
     
  3. rdr07

    rdr07 New Member

    4
    0
    Jun 11, 2007
    Sorry, it's CH 414 on the Charter.
     
  4. jrm01

    jrm01 New Member

    2,619
    0
    Oct 17, 2003
    Pittsburgh
    Did you go to cablecard menu and test channels for both cablecards to see if this channel comes in on both cablecards?
     
  5. rdr07

    rdr07 New Member

    4
    0
    Jun 11, 2007
    Yes, and it did. I get good info when I check both cablecards. Very weird problem.
     

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