S3, 9.1, and 2nd Cable Card Function thread.

Discussion in 'TiVo Series3 HDTV DVRs' started by bguzik, Oct 7, 2007.

  1. Oct 8, 2007 #21 of 133
    bguzik

    bguzik Barry R. Guzik

    76
    0
    Jan 6, 2002
    McMurray, PA

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    Can anyone confirm (or deny) that this is just SA cards? It seems like everyone who noted card type above indicated SA? Anybody with Motorola cards experiencing this?

    The specific symptom is that 1 of the two cable cards will only give a blank screen and no audio. It seems to me after further troubleshooting that the problem occurs when one of the cards begins to record a show, and then I try to switch to the other tuner. In which case the screen is completely blank. (except for Analog channels which work just fine...) Diagnostics seem to show both cards functioning fine...including EMM, ECM, and CCI...


    Reboot fixes the problem temporarily. It should be noted, that in my case, ONLY analog channels work when the issue arises. My Clear-QAM HD channels (actually it seems ANY QAM channel) just shows a blank screen. This includes the music channels which are sent in the clear too. I can watch/listen to them anytime on my other TV without Cable Card...so I know there is no encryption on them.

    Barry
     
  2. Oct 8, 2007 #22 of 133
    Peter000

    Peter000 Well-Known Member TCF Club

    23,085
    1,369
    Apr 15, 2002
    Red Wing, MN
    I'm not sure what kind of CCs I have. But mine are acting very strangely... Slot 1 seems to be working, aside from a few missing HD channels. Slot 2 Seems to be working, UNLESS I go into diagnostics and check it. "Test Channels" show no channels available. The Diag screen shows mostly zeros for all readings. And shows a "today's date" of Jan 1, 2006.

    But, I can record on one HD channel, and surf or record another. Just strange. It's almost as if Slot 1 is acting as a dual card.

    I have TW NYC

    EDIT: Rebooting seemed to solve the issue for now. But it seemed a reboot started the issue, too. (I was goofing around with the OTA antenna and accidentally unplugged the Series 3.
     
  3. Oct 8, 2007 #23 of 133
    gguillot

    gguillot Member

    43
    0
    Sep 22, 2003
    Hill...
    I have been experiencing this problem for months, not just since the 9.1 upgrade. Series 3 with two Scientific Atlanta M cards. Swapped for new cablecards several times, placed amplifier on the cable line. Neither Tivo nor the cable company can figure out what is wrong. Signal on HD channels go out, only grey screen. Got to reboot to get the channels back. There is no pattern to the problem - it happens on all HD channels at any time of the day, but always within 24 hours of rebooting the Tivo. Tivo's only solution is for me to pay them $49 to send my unit back in for a refurb unit - even that is not guaranteed to fix the problem. Welcome to my level of Tivo cablecard hell..... :mad:
     
  4. Oct 8, 2007 #24 of 133
    wgw

    wgw Member

    217
    0
    May 16, 2007
    Suggestion to fix blank channel problem:

    1. Power cycle all cable boxes in the house if you still have any cable boxes. (Power cycle = pull the plug, wait 1 minute, plug it back in)

    2. Power cycle all Tivo's with cable cards. (do a power cycle, not a restart)

    3. Wait 20 minutes for all cable devices to re-initialize.

    4. Repeat Guided setup.

    Please post results.

    This fixes the problem for me and lasts 1-3 weeks before steps 1 & 2 have to be repeated. I simply power cycle all my cable devices every Tuesday before any channels have a chance to go blank again. Power cycling just the Tivo did not work for me. I had to power cycle both the cable box and the Tivo's. This has worked for me ever since the problem started after my first cable card install last March.


    My equipment:
    1 Motorola DCT6200/1000 HDTV cable box.
    2 S3 Tivo's.
    4 Motorola Cable Cards.
    1 Charter cable company
     
  5. Oct 8, 2007 #25 of 133
    bguzik

    bguzik Barry R. Guzik

    76
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    Jan 6, 2002
    McMurray, PA

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    Did all the above yesterday. (I don't have any cable boxes...)

    Only my S3 TiVo with Scientific Atlanta Cable Cards. Problem manifested again 5 hours later...
     
  6. Oct 8, 2007 #26 of 133
    fatboy15226

    fatboy15226 New Member

    10
    0
    Feb 19, 2007
    Just another me too post.

    Since 9.1 my 1 CC Card goes out with No ECMs in Diagnostics. Happens often and did it on CC1 when I looked.

    Argggg.

    -dsd
     
  7. Oct 8, 2007 #27 of 133
    Saturn

    Saturn Lord of the Rings

    12,711
    171
    Apr 10, 2001
    +1. One cable card showed no channels available in the test screen. One showed all 0's in the diagnostics screen. The other showed me all blank channels in the test screen. Both said Auth received.

    However, in live TV at least one of the cards was working. I didn't futz with it too much to determine which card was actually tuning, but both were messed up because I couldn't test channels with either one.

    Rebooted and things went back to normal. I've had this S3 for 10 months with no problems like this and just got 9.1 last week. Lovely.
     
  8. Oct 8, 2007 #28 of 133
    dswartz

    dswartz New Member

    36
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    Oct 8, 2007
    i guess i'll find out how well this works wednesday, when the vz installer shows up...
     
  9. Oct 9, 2007 #29 of 133
    miller890

    miller890 Member

    352
    0
    Feb 15, 2002
    I am experiencing the same problem here where 2nd CC looses sync; however, I am only experiencing the problem on one of my two Series-3 units.

    Unit seeing the 2nd CC sync problem:
    S3 with version 9.1
    Original internal hard drive
    Added eSATA external added with 750 DB35
    SA S-cards

    TWC (cable direct from 4way main splitter + 2way going to S3 & S2DT)

    Unit NOT seeing the 2nd CC problem:
    S3 with version 9.1
    Original internal hard drive
    SA M-cards
    TWC (cable direct from 4way main splitter)

    Prior to 9.1, I had only lost sync once when TWC switched a number of pacific primium channes to SDV. Now 2nd CC on the one unit looses sync every couple days after doing a S3 reboot to re-sync things.
     
  10. Oct 9, 2007 #30 of 133
    bguzik

    bguzik Barry R. Guzik

    76
    0
    Jan 6, 2002
    McMurray, PA
    That is interesting. I believe a few others have indicated eSATA drives too.

    I wonder if there is some kind of bug with SA cards and eSATA drives... Too early to tell...but worth thinking about.

    Since you have M cards in one (working) and S cards in the other (problem unit), that could also make a difference. In my case they are S cards..

    Barry




    Barry
     
  11. Oct 9, 2007 #31 of 133
    boblip11

    boblip11 New Member

    36
    0
    Oct 6, 2005
    Clinton,...
    Add me to the list of people with the problem. I had no issues before 9.1

    I have ESATA, SA Cards
     
  12. Oct 9, 2007 #32 of 133
    dig_duggler

    dig_duggler Member

    843
    0
    Sep 18, 2002
    Birmingham, AL
    Misery loves company.

    Misery also loves it when someone from Tivo says they are aware and working on the problem and a fix is imminent..
     
  13. Oct 9, 2007 #33 of 133
    SCSIRAID

    SCSIRAID Active Member

    2,335
    2
    Feb 2, 2003
    Vero Beach, FL
    Has misery actually heard that from Tivo? And from a reliable source? (certainly not a CSR).
     
  14. Oct 9, 2007 #34 of 133
    pfibiger

    pfibiger New Member

    11
    0
    Apr 24, 2007
    I'm having this issue (blackouts on one cc, reboot fixes), and in addition last night during heroes/chuck i lost all audio during the recording, though a reboot brought audio back to the channel. I have SA cable cards, but my tivo's bone stock, no eSATA drives. I will call Tivo this morning when they open to let them know I'm seeing this problem.
     
  15. Oct 9, 2007 #35 of 133
    ncbagwell

    ncbagwell New Member

    115
    0
    Feb 15, 2005
    Cary, NC
    Same exact issue here in the Raleigh, NC area with Time Warner Cable and my Series 3. I missed recording Heroes last night. Argh!!
     
  16. Oct 9, 2007 #36 of 133
    SCSIRAID

    SCSIRAID Active Member

    2,335
    2
    Feb 2, 2003
    Vero Beach, FL
    Thank goodness I get my broadcast network stuff OTA or I really be torqued.
     
  17. Oct 9, 2007 #37 of 133
    dig_duggler

    dig_duggler Member

    843
    0
    Sep 18, 2002
    Birmingham, AL
    Misery has not and is becoming impatient with the matter...
     
  18. Oct 9, 2007 #38 of 133
    SCSIRAID

    SCSIRAID Active Member

    2,335
    2
    Feb 2, 2003
    Vero Beach, FL
    LOL...

    Tivo S3... the ultimate Love-Hate relationship...
     
  19. Oct 9, 2007 #39 of 133
    mvnuenen

    mvnuenen ~0.0~

    215
    1
    Jun 1, 2007
    Durham, NC
    Isn't that the truth... :up:
     
  20. Oct 9, 2007 #40 of 133
    NCC2893

    NCC2893 New Member

    24
    0
    Mar 4, 2007
    New York
    I have two Series 3 boxes, and both are exhibiting this behavior. Both started within 12 hours of getting the update. I'm with TWC.

    Box 1: Series 3, eSata expansion drive, SA S Cards
    Box 1 : Series 3, original drive, SA S Cards
     

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