S1 External modem help.

Discussion in 'TiVo Help Center' started by lbrty9, Dec 12, 2007.

  1. lbrty9

    lbrty9 New Member

    4
    0
    May 25, 2007

    Advertisements

    I see this has been asked a lot, but I can't figure it out. Just moved to a new house and found that my S1 Tivo wouldn't dial out. Ordered the Weaknees modem and installed it, but it will not connect for the test call. I disabled the DTD and phone avail detection. When it makes the call, I can hear the modems negotiating, but they just never get a good hand-shake. The failure that keeps coming up is "Failed. Service not answering."

    Any help?

    I tried changing to my old area code and adding to the dial prefix so it reads: ,#319,,1757 but still can't get a good connect
     
  2. scandia101

    scandia101 Just the facts ma'am

    11,107
    154
    Oct 20, 2007
    MN, greater...
    try using ,#396 or even ,#338
     
  3. lbrty9

    lbrty9 New Member

    4
    0
    May 25, 2007
    It gets even better. I finally got it to connect for the initial setup and then downloaded the programs listing from a local number. Issue is that it will only connect when I have a telephone handset on the line and listening in. If I let the Tivo dial in without the handset being off-hook, it fails every time. This is repeatable, but I don't know why.

    I got a good download Thur and it has failed 2 nights running and today during a forced daily update call, but every time I've gotten a good connection has been with a handset off-hook.
     
  4. lbrty9

    lbrty9 New Member

    4
    0
    May 25, 2007
    Unfortunately, I tried to download tonight and got a service not answering no matter what I did. You could hear the modem negotiating, but the hand-shake just never occurred.
     
  5. lbrty9

    lbrty9 New Member

    4
    0
    May 25, 2007

    Advertisements

    Telco came out and repaired "cross voltage". Line is nice and quiet now and the Tivo works like a champ.
     
  6. scandia101

    scandia101 Just the facts ma'am

    11,107
    154
    Oct 20, 2007
    MN, greater...
    With or with out the external modem?
     

Share This Page

spam firewall

Advertisements