Advertisements I havein the past and continue to have issues with Roxio products. Every version that i have had (since rel 5.0) has been buggy and not performed up to spec. The only reason that I continue to purchase it is that it is SUPPOSED to support .tivo files and be easy to use. After installing this piece of junk, I couldn't get it to open my old covers for my jewel cases. I have several dozen of these that I wanted to reprint. They told me there was no support for the old format! I work in software development and there is an expectation that it absolutely should be backwardly compatible. Then it wouldn't read the tracks from the disk I inserted. Each time they send me this "clean install procedure" i've reinstalled this thing at least 4 times! Now it won't even run the copy and convert module at all. It just hangs and max's out my cpu! I'm just about done with this thing and I'm looking for suggestions to edit tv shows (remove commercials) and burn to cd's/dvd's for personal use..Any suggestions out there????