Rovi Lineup Issues & Corrections

Discussion in 'TiVo Coffee House - TiVo Discussion' started by BigJimOutlaw, Aug 22, 2016.

  1. burdellgp

    burdellgp Member

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    Mar 27, 2008
    Huntsville, AL
    Comcast did the north Alabama markets last week, on Tuesday morning. I went to the TiVo "report incorrect lineup" form, listed a couple of channels wrong/missing, then put the link Comcast mailed out in the comments along with my ZIP code. TiVo sent a new lineup out in a day or two that got it (there were some minor changes, mainly just names like WHNT to WHNTDT).
     
  2. WRX09MD

    WRX09MD Member

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    Aug 24, 2013
    Mine missed the new season opener of Walking Dead. I’m so tired of this guide, got old a long time ago.
     
  3. dlfl

    dlfl Cranky old novice

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    Dayton OH
    Unbelievable! Not that I watch Dr. Phil (I don't think they've reached the chair-throwing stage yet, have they?) but I happened to notice my Guide said "To Be Announced" for today's show at 10am Eastern time (and I verified it was actually showing). And this after a successful connection at 3:40am. How can Rovi screw up such a no-brainer program item?

    Poor Rovi guide data, and the way it screws up one passes, have removed half the value of TiVo for me.
     
  4. modnar

    modnar Active Member

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    Arkansas, USA
    Pre-Rovi, my cable company's lineup changes made it to my box without having to submit lineup change requests, but that's been pretty spotty after Rovi. I submitted a couple requests last night for 5 added channels that Rovi/TiVo have no data for and that have been there for (at least) weeks.
     
  5. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    I receive Dr. Phil on Fox at 9am. Yesterday it was TBA, today, and out to 11/9, it's there. Also:

    Dr. Phil on Dallas CBS Affiliate
     
  6. moonscape

    moonscape Member

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    Jul 3, 2004
    SF Bay Area
    In the beginning, Rovi guide data recorded every repeat of a cable news show. It took months (and months I think) but they finally fixed it. Now, the latest, is that they are not recording my MSNBC news programs because they seem all to have the same episode number. I now had to set them to record everything and have to delete.

    Back to the future.
     
    JandS likes this.
  7. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    Follow the continuing saga -> 09/25/17 MSNBC 6PM EST Greta's back on the schedule

    I would just check the TDL and delete them before they record.
     
  8. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    Is it just me or have things gotten even worse over the last month or so? Multiple shows with no Season/Episode #'s or (occasionally and) no description.
     
    slowbiscuit likes this.
  9. jacktechie

    jacktechie New Member

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    Feb 6, 2013
    South SF...
    It has gotten worst during the last couple of months. If Tribune can get the data correct, why can't Rovi and what is Tivo doing about that? Do I have to verify via the Xfinity data that the Tivo guide is correct? I'm paying for a service and the service is not delivering to its fullest.

    OTA Guide Issue
     
  10. JoeKustra

    JoeKustra in the other Alabama TCF Club

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    Ashland, PA...
    It's not just you. TiVo has been playing with stuff. They have tried using "2017" as a season. There are so many bad listings I lost count. They are trying, but seem to have no manual to reference. We all know how that feels. Since my first TiVo/Rovi days there has always been the question: does TiVo get bad data, do they mess it up, or do they send it out bad. No one knows. But it is a moving target, so instability only hurts us. It's as if they are searching for the lowest common denominator that will make the guide work for the most people most of the time. Someday...
     
  11. wmhjr

    wmhjr Guest

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    Yes. I verify my tdl against futoncritic every single day. Been doing that for months now and don’t believe it will ever stop.
     
  12. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    I don't see how it is a "moving target". I see no evidence that they are "trying. There are series that had season and episodes and now no longer do.

    Missing descriptions also make no sense. Examples:

    Last Thursday's "The Big Bang Theory".
    Last night's "Once Upon a Time" and the entire CBS prime time lineup.
     
  13. oldradio99

    oldradio99 Member

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    Nov 22, 2005
    I have not been here for a while. So glad (sarcastically) that everyone else is sick of this Rovi crap.

    Has anyone from Tivo or Rovi ever acknowledged these issues.

    My issues is recording every Shark Tank even when reruns and Criminal minds seems to always record.

    And yes i am seeing shows with no descriptions. (comcast)
     
  14. JoeKustra

    JoeKustra in the other Alabama TCF Club

    18,183
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    Ashland, PA...
  15. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    With all due respect to TiVo_Ted, his statement about guide data issues is patent nonsense. The TMS/Gracenote data was never this bad and, based on what WMC users said when the merger was first announced, the Rovi data has always been bad and has arguably gotten worse lately. The TiVo side of the company has almost no leverage with the old Rovi side since they (TiVo side) are a "captive" customer and if the paying customers aren't complaining, why should they "fix" anything?
     
    apsarkis and slowbiscuit like this.
  16. slowbiscuit

    slowbiscuit FUBAR

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    Sep 19, 2006
    In the ATL
    I've seen the worse data this week as well, lots of eps missing descriptions.

    I can only hope that Ted's statement about working to get it fixed is legit, but given that Rovi has made absolutely no progress in over a year I am not hopeful that he will be able to change their obvious poor management of this issue. I want to see him describe the issues and what they're doing to get them fixed. Even Margret said little about it other than address the really bad stuff like To Be Announced instead of real data on channels.

    That's just not good enough given that it's not like it was anything new before the merger as lpwcomp said. Tell us what you're doing to get Rovi to fix this crap.
     
    apsarkis likes this.
  17. dlfl

    dlfl Cranky old novice

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    Dayton OH
    "Ted's statement" ? Where was that? Not in this thread, at least can't find it with search.
     
  18. lpwcomp

    lpwcomp Well-Known Member

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    John's...
    It's in the thread referenced by this post:

     
  19. Jed1

    Jed1 Well-Known Member

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    Jun 18, 2013
    Frackville, PA.
    Rovi has Sargent York listed on TCM right now but the movie is National Velvet.
     
  20. osu1991

    osu1991 Well-Known Member

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    Oklahoma
    This awesome guide data. ESPN 2 is blank with just NEW in the guide and title not available in the description for both CFL Conference Semi Final games today.
     

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